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- Tasks: Lead and train a team to deliver top-notch customer service in an automotive setting.
- Company: Join the HiQ Tyres & Autocare family in Kings Lynn.
- Benefits: Enjoy uncapped bonuses, generous discounts, and 30 days holiday.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: 2 years of supervisory experience in the automotive sector required.
- Other info: Opportunities for training in EV, MOT testing, and more!
The predicted salary is between 36000 - 60000 £ per year.
HiQ Tyres & Autocare has an exciting new opportunity for an Assistant Centre Manager to join the team in our Kings Lynn Centre. The role is offered on a full‑time permanent basis, Monday – Friday 8:30am – 5:30pm – half a day finish on a Saturday.
Salary: Negotiable Depending On Skills And Experience.
What you will be doing as an Assistant Centre Manager:
- Leading and training the team to provide excellent customer service
- Ensuring the team is effective and productive
- Hands‑on help and support in the workshop
- Working with the team, peers, and store manager to improve the business
- Maximising profit and turnover
- Assist the store’s manager with costs, margins and cash collection
- Planning to deliver KPIs and empowering the team to deliver
- Planning key merchandising activity in a timely manner and ensuring stock management routines are in place
- Building relationships with customers and local traders
- Proactive interactions with customers
- Supporting the store manager to ensure all store colleagues are adhering to health and safety policies and procedures
- Carry out administration duties as required within the store
- Undertake any additional duties (within reason) for the efficient running of the store
What you will need:
- Experience within the automotive sector with a minimum of 2 years' supervisory experience
- Passionate about improving performance and sales, and delivering a high standard of customer service
- Able to build positive and effective professional relationships
- Experience within a fast‑fit car centre or a recognised vehicle franchise dealership
- Strong mechanical knowledge with hands‑on experience using hand tools and power tools
- Strong understanding of truck and agricultural tyres
Benefits for working with us:
- We treat our employees like family and provide training and career opportunities
- Uncapped monthly bonus structure
- Generous employee discounts on all HiQ Group services
- Training courses for EV & Hybrid, MOT Testing License, and REACT Training
- Company Sick Pay
- Refer a friend scheme
- 30 days holiday inclusive of
Assistant Centre Manager - Automotive SMR and Tyres employer: HiQ Tyres & Autocare
Contact Detail:
HiQ Tyres & Autocare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Centre Manager - Automotive SMR and Tyres
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive sector and let them know you're on the hunt for an Assistant Centre Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get hands-on! If you can, visit local HiQ centres and chat with the team. Show your enthusiasm for the role and ask about their experiences. This not only gives you insights but also helps you stand out as a proactive candidate.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of customer service excellence and team leadership. Think of examples from your past experience that showcase your skills in these areas, especially in a fast-paced environment like a car centre.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the HiQ family and ready to contribute to our success.
We think you need these skills to ace Assistant Centre Manager - Automotive SMR and Tyres
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Centre Manager role. Highlight your experience in the automotive sector and any supervisory roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the automotive industry and how you can contribute to our team. Keep it friendly and professional, just like us at StudySmarter.
Show Off Your Customer Service Skills: Since customer service is key in this role, make sure to include examples of how you've excelled in this area. We love seeing candidates who can build positive relationships with customers, so share your success stories!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us. Plus, it’s super easy!
How to prepare for a job interview at HiQ Tyres & Autocare
✨Know Your Stuff
Make sure you brush up on your automotive knowledge, especially regarding tyres and SMR. Be ready to discuss your hands-on experience with tools and how you've led teams in the past. This will show that you're not just a talker but someone who knows the ins and outs of the job.
✨Showcase Your Leadership Skills
As an Assistant Centre Manager, you'll be leading a team. Prepare examples of how you've trained or motivated others in previous roles. Think about specific situations where you improved team performance or customer service – this will highlight your ability to empower others.
✨Customer Service is Key
HiQ Tyres & Autocare values excellent customer service. Be ready to share stories about how you've built relationships with customers or resolved issues effectively. This will demonstrate your passion for delivering high standards and your understanding of the importance of customer satisfaction.
✨Be Ready to Discuss KPIs
Understanding key performance indicators (KPIs) is crucial for this role. Familiarise yourself with common KPIs in the automotive sector and think about how you've contributed to achieving them in your past positions. This will show that you're results-driven and ready to help the business grow.