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- Tasks: Lead and train a team to deliver top-notch customer service in an automotive setting.
- Company: Join HiQ Tyres & Autocare, part of the respected Goodyear family.
- Benefits: Enjoy uncapped bonuses, generous discounts, and 30 days holiday.
- Why this job: Make a real impact while growing your career in the automotive industry.
- Qualifications: 2+ years in a supervisory role within the automotive sector.
- Other info: Dynamic work environment with training opportunities and job security.
The predicted salary is between 28800 - 43200 £ per year.
HiQ Tyres & Autocare has an exciting new opportunity for an Assistant Centre Manager to join the team at HiQ Tyres and Autocare, in our Bedford Centre. The role is offered on a full-time permanent basis, Monday – Friday 8:30am – 5:30pm – half a day finish on a Saturday. Salary negotiable depending on experience.
Responsibilities
- Leading and training the team to provide excellent customer service
- Ensuring the team is effective and productive
- Working with the team, peers, and store manager to improve the business
- Maximising profit and turnover
- Assist the store’s manager with costs, margins and cash collection
- Planning to deliver KPIs and empowering the team to deliver
- Planning key merchandising activity in a timely manner and ensuring stock management routines are in place
- Building relationships with customers and local traders
- Proactive interactions with customers
- Supporting the store manager to ensure all store colleagues are adhering to health and safety policies and procedures
- To carry out administration duties as required within the store
- To undertake any additional duties (within reason) for the efficient running of the Store.
Qualifications
- Experience within the automotive sector with a minimum of 2 years' supervisory experience
- Passionate about improving performance and sales, and delivering a high standard of customer service
- Able to build positive and effective professional relationships
- Experience within a fast-fit car centre or a recognised vehicle franchise dealership
- Strong mechanical knowledge with hands-on experience using hand tools and power tools
Benefits
- We treat our employees like family and provide training and career opportunities
- Uncapped monthly bonus structure
- Generous employee discounts on all HiQ Group services
- Training courses for EV & Hybrid, MOT Testing License, and REACT Training
- Company Sick Pay
- Refer a friend scheme
- 30 days holiday inclusive of bank holidays
- Ad hoc incentives and industry related days out
- Reward Gateway (Massive discounts on groceries, high street retailers and many more)
HiQ Tyres & Autocare is owned by Goodyear, a well-known and respected brand in the automotive industry. As we continue to expand our retail stores, we offer job security, career progression, and a brand you can be proud to work for.
Assistant Centre Manager - Automotive employer: HiQ Tyres & Autocare
Contact Detail:
HiQ Tyres & Autocare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Centre Manager - Automotive
✨Tip Number 1
Get to know the company! Research HiQ Tyres & Autocare and understand their values and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and team management. Think of examples from your past experience that highlight your skills and how you can contribute to the store's success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the HiQ family and ready to take on the Assistant Centre Manager role.
We think you need these skills to ace Assistant Centre Manager - Automotive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Centre Manager role. Highlight your experience in the automotive sector and any supervisory roles you've held. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the automotive industry and how you can contribute to our team at HiQ. Keep it friendly and professional, just like us!
Show Off Your Customer Service Skills: Since customer service is key in this role, make sure to include examples of how you've provided excellent service in the past. We love seeing candidates who can build relationships with customers and local traders!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and get you on the path to joining our HiQ family!
How to prepare for a job interview at HiQ Tyres & Autocare
✨Know Your Stuff
Make sure you brush up on your automotive knowledge before the interview. Understand the latest trends in the industry, especially around EVs and hybrids, as this will show your passion and commitment to the role.
✨Showcase Your Leadership Skills
As an Assistant Centre Manager, you'll be leading a team. Prepare examples of how you've successfully trained or motivated a team in the past. Highlight any specific KPIs you've helped achieve to demonstrate your effectiveness.
✨Customer Service is Key
HiQ Tyres & Autocare values excellent customer service. Think of scenarios where you've gone above and beyond for a customer. Be ready to discuss how you would build relationships with customers and local traders.
✨Be Ready to Discuss Profitability
Understand the basics of profit margins and cash collection. Be prepared to talk about how you've maximised turnover in previous roles. This will show that you're not just focused on the day-to-day but also on the bigger picture.
