At a Glance
- Tasks: Monitor CCTV, observe gaming activities, and support investigations to ensure a safe environment.
- Company: Join a leading casino with a focus on security and compliance.
- Benefits: Competitive tronc pay, discounts, mental health support, and pension scheme.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Kickstart your career in surveillance and make a real difference in security operations.
- Qualifications: Attention to detail, strong analytical skills, and a current PFL required.
The predicted salary is between 8400 - 12000 £ per year.
We are seeking a motivated and observant Trainee Surveillance Officer to join our growing team.
This is an excellent opportunity for individuals looking to begin a career in surveillance, investigations, and security operations.
You will become responsible for protection of Company assets and safeguarding operational licences, by ensuring requirements under the Gambling Act 2005, Licensing Act 2003 and other relevant legislation and guidance are complied with.
Key Responsibilities
- Monitor CCTV across gaming floors, cash handling areas, entrances, and other sensitive locations.
- Observe gaming activities to identify potential cheating, fraud, theft, collusion, or breaches of gaming procedures.
- Assist in protecting company assets, customers, and employees by identifying and reporting suspicious or unusual behaviour.
- Support investigations by reviewing surveillance footage and gathering relevant evidence when required.
- Work closely with operational departments, the security team, and management to ensure compliance with casino policies and procedures.
- Monitor customer and staff activity to promote a safe, secure, and responsible gaming environment.
- Operate and maintain surveillance systems, ensuring equipment is functioning effectively and any faults are reported promptly.
- Adhere to strict confidentiality requirements regarding surveillance operations and sensitive information.
- Stay up to date with gaming regulations, internal controls, and surveillance best practices through ongoing training and development.
What We're Looking For
- Hold a current PFL
- Exceptional attention to detail and the ability to maintain concentration for extended periods.
- Strong analytical and observational skills.
- The ability to remain calm and objective when reviewing incidents.
- A high level of integrity, discretion, and professionalism.
- Good written communication skills with the ability to produce clear and accurate reports.
- Willingness to work shifts, including nights, weekends, and public holidays as required by casino operations.
- One year of casino experience would be an advantage.
What We Offer
- Tronc which currently pays between £700-£1000+ per month.
- 50% discount in the Hippodrome Casino's restaurants & bars.
- 30% off Magic Mike Live tickets for friends and family.
- Enhanced maternity & paternity pay.
- Mental health and wellbeing support through our Employee Assistance Programme.
- Access to discounts for many retailers, leisure, food and entertainment establishments.
- Season ticket loans.
- Salary exchange Cycle to Work & Tusker electric vehicle schemes.
- Excellent foreign exchange rates.
- Life assurance.
- Company pension.
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Trainee Surveillance Officer employer: Hippodrome Casino Limited (trading as The Hippodrome Casino)
Join our dynamic team as a Trainee Surveillance Officer at the Hippodrome Casino, where we prioritise employee growth and a supportive work culture. With competitive benefits like tronc payments, generous discounts, and mental health support, we ensure our staff feel valued and empowered in their roles. Located in the heart of London, this is an exciting opportunity to kickstart your career in surveillance while enjoying a vibrant and engaging workplace.
Contact Details:
Hippodrome Casino Limited (trading as The Hippodrome Casino) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Surveillance Officer
✨Get Involved in Local Security Groups
Joining local security community groups or attending workshops can really show your commitment to the field. This is a great way to meet industry professionals, learn about the latest trends, and discover potential trainee roles before they’re even advertised. Look for events in your area where you can make connections!
✨Tapping into University Career Services
If you’re still studying, your uni's career services can be a goldmine for getting on-the-ground intel about the best trainee opportunities in security services. They'll often have connections with companies like Hippodrome Casino Limited (trading as The Hippodrome Casino) and can help you polish your interview skills, too!
✨Show Off Your Relevant Skills
Make sure you highlight any skills or experiences that relate to security, even if they're not strictly from a paid job. Whether it’s volunteering, coursework, or even relevant hobbies, these can demonstrate your interest in the field and make you stand out when applying for roles.
✨Apply Directly To Companies
We encourage you to check out the careers section on our website and apply directly to Hippodrome Casino Limited (trading as The Hippodrome Casino). Companies love seeing commitment from candidates who take the initiative, so don’t be shy about reaching out. Plus, it shows you’re serious about landing that trainee position in security services!
We think you need these skills to ace Trainee Surveillance Officer
Some tips for your application 🫡
Highlight Your Relevant Training:For a role in security services, showcasing any relevant training or certifications can really make you stand out. Whether it’s a first aid course, conflict resolution training, or even any security-related qualifications, make sure you have these highlighted in your CV or cover letter.
Showcase Your Attention to Detail:In security services, attention to detail is key. Use your application to give examples of how you've successfully identified or addressed risks or issues. It's a great way to demonstrate that you’re more than just a trainee; you’re someone who takes their responsibilities seriously.
Express Your Eagerness to Learn:Since this is a trainee position, make sure your cover letter conveys your willingness to learn and grow in the field. Talk about why you’re interested in security services and what specific areas you hope to explore during your training at Hippodrome Casino Limited (trading as The Hippodrome Casino). This enthusiasm can go a long way!
Tailor Your Experience to the Role:When detailing your past experiences, focus on those that are relevant to security settings. If you’ve worked in customer service or any role involving safety protocols, mention that! It’ll show that you already understand the importance of security in everyday situations.
How to prepare for a job interview at Hippodrome Casino Limited (trading as The Hippodrome Casino)
✨Know Your Security Basics
Make sure you have a solid understanding of the fundamental principles of security services. Brush up on topics like risk assessment, access control, and emergency response procedures. As a trainee, showing that you already understand these core concepts will set you apart.
✨Show an Interest in Learning
Companies like Hippodrome Casino Limited (trading as The Hippodrome Casino) will want to see your eagerness to learn and adapt. Be prepared to discuss why you’re interested in security services and what you hope to gain from your role as a trainee. Your motivation can make a big impression!
✨Be Ready for Scenario Questions
Expect interviewers to throw some real-life scenarios your way to assess your problem-solving skills in security situations. Think about how you'd respond to incidents like theft or an emergency evacuation and be ready to explain your reasoning.
✨Highlight Relevant Skills or Experience
Even if it’s limited, any previous experience or skills that can pertain to security services should be front and centre in your conversations. Whether it’s part-time jobs, volunteering, or even coursework related to safety, this could show your compatibility with the role at Hippodrome Casino Limited (trading as The Hippodrome Casino).
