At a Glance
- Tasks: Supervise live gaming tables and ensure top-notch customer experiences.
- Company: Join The Hippodrome, London's leading entertainment venue.
- Benefits: Competitive pay, career growth, and a vibrant work environment.
- Other info: Dynamic atmosphere with opportunities for innovation and personal development.
- Why this job: Be part of an exciting team in the gaming industry and make a difference.
- Qualifications: 10 years in gaming management, strong leadership, and customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
We are currently seeking to expand our team of Assistant Gaming Managers at London's premier entertainment venue, The Hippodrome.
Successful candidates will demonstrate a strong dedication to The Hippodrome brand and a commitment to advancing their professional career.
Collaborating with the Gaming Managers, you will assume responsibility for the efficient operation of live gaming tables, ensuring adherence to the highest standards to enhance the comfort and enjoyment of all patrons.
The ideal candidate will possess the following qualities
- Natural leadership abilities, capable of effectively supervising team members within a culture of mutual trust and respect, leveraging individual strengths to foster development in areas requiring support.
- An assertive yet empathetic and diplomatic demeanour, serving as a role model and adeptly managing diverse needs within the work environment, with a proactive approach to problem-solving.
- A genuine enthusiasm for delivering exceptional customer service, coupled with a warm, friendly disposition.
- Exceptional communication skills, characterized by openness to new ideas and a commitment to honesty.
Applicants must have a minimum of ten years' experience in a gaming management capacity, along with a passion for the gaming industry and a comprehensive understanding of exemplary customer service standards.
Possession of a current and valid Personal Management Licence is essential, accompanied by a thorough knowledge of legislation pertaining to Anti-Money Laundering and the LCCP, particularly regarding Social Responsibility.
Candidates must demonstrate fluency in English and proficiency in IT skills.
Furthermore, they should exhibit flexibility, openness to innovation, composure in demanding situations, adept prioritization skills, and a solid understanding of The Hippodrome's customer base.
Interested parties are invited to apply, attaching a current CV and a cover letter.
The deadline for applications is Sunday, July 12th, 2026.
We eagerly anticipate receiving your application.
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Contact Details:
Hippodrome Casino Limited (trading as The Hippodrome Casino) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Gaming Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
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Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
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✨Reach Out Directly to Hippodrome Casino Limited (trading as The Hippodrome Casino)
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We think you need these skills to ace Assistant Gaming Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hippodrome Casino Limited (trading as The Hippodrome Casino) and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hippodrome Casino Limited (trading as The Hippodrome Casino)
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
