Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead user-centred design projects and collaborate with teams to enhance user experiences.
- Company: Hippo is a digital services partner focused on human-centred design and impactful solutions.
- Benefits: Enjoy flexible work options, 25 days holiday, and a range of corporate perks.
- Why this job: Join a diverse team that values innovation and offers growth opportunities in a supportive environment.
- Qualifications: Experience in user-centred design and Agile methodologies is essential; formal qualifications not required.
- Other info: Open to occasional travel; relocation support available for candidates.
The predicted salary is between 40000 - 56000 £ per year.
Join to apply for the Senior Business Analyst – UCD role at Hippo
Join to apply for the Senior Business Analyst – UCD role at Hippo
About The Role
Hippo is recruiting for Senior Business Analysts with expertise in user-centred design.
As a senior consultant, you’ll come to Hippo as an expert in business analysis and working in multidisciplinary teams; and a leader of people.
You’re confident using different analysis and modelling techniques to clearly identify and articulate both user and business requirements to our diverse range of clients.
Hippo will provide exciting opportunities to share your expertise and influence clients and team members, and become a better leader.
Please note, we are looking for candidates who are looking for growth at this level (Senior), therefore the advertised salary band is the lower end of our full banding for this level of position, allowing for progression in the role.
As a Senior Business Analyst at Hippo, you’ll:
- Work with designers to create and test early versions of products, making sure they solve user problems
- Lead on the creation of visual maps like user journeys and process flows, to understand the as-is landscape and provide clear, actionable recommendations for improvement
- Work closely with colleagues to translate user research findings into actionable user stories with clear acceptance criteria.
- Lead workshops and other collaborative sessions with teams and clients to align on goals and solutions
- Build strong, lasting relationships with stakeholders
- Support your team and the client with developing their knowledge of user-centred design best practice
- Collaborate with Product Owners, Delivery Managers and other stakeholders to establish and manage a prioritised backlog
- Identify and apply the best Agile processes for projects, measuring outcomes effectively
- Coach and mentor colleagues and other team members
- Actively participate in and shape Hippo’s BA community of practice by sharing best practices, attending events and contributing to internal initiatives
- Be open to occasional travel to client locations to support project activities
About the Candidate:
While you don’t need formal qualifications, we’re looking for someone who can show their skills in the following areas:
User-centred design
- You can give advice on how to design things with the user in mind and explain the Business Analyst\’s role in this
- You can work well with designers, influence how user research is planned, and question the research methods used
- You’re familiar with service design standards, such as the Government Digital Service (GDS) standards or equivalents
- You know different ways of gathering requirements, and you can choose the best ways of doing so for a project
- You can analyse data from different sources including website analytics and research findings, and share your findings to help others make decisions
- You\’ve worked in a user-centred design environment before
Agile and multidisciplinary teams
- You can build trust with your team to work well together and have a positive influence
- You’ve got experience planning, running, checking, and changing Agile ways of working for projects
- Understand the overall goals and can adjust the Agile process to fit them
- Explain to clients how different roles contribute to Agile and help them solve problems
- You can communicate your ideas clearly in both spoken and written form, in different situations
Consultancy and business experience
You\’ll need to:
- Manage your work by focusing on what clients need and making sure solutions meet those needs
- Understand what clients want, write clear proposals, and involve the client in choosing the best options
- Use your own skills and learn from others
- Build new and good relationships with clients and keep them going
- Understand the goals of Hippo and its clients and use this in your daily work and client projects.
- Help set project goals and make sure everyone\’s work helps achieve them
Profession development
You\’ll need to:
- Regularly contribute to the Business Analyst group by sharing ideas and starting discussions
- Manage your time to balance your professional development with project work
- Contribute to other professional groups within Hippo
- Regularly share your work and project experiences with the Business Analyst group
- Offer chances for others in the group to get feedback on their work
- Take a leading role in some group activities, being responsible for timelines and delivery
About The Company
As well as a competitive salary which we’re transparent about from the outset, you can also expect a range of benefits:
- Contributory pension scheme (Hippo 6% with employee contributions of 2%)
- 25 days holiday plus UK public holidays
- Perkbox access for a wide range of discounts
- Critical illness cover
- Life assurance and death in service cover
- Volunteer days
- Cycle-to-work scheme for the avid cyclists
- Salary sacrifice electric vehicles scheme
- Season ticket loans
- Financial and general wellbeing sessions
- Flexible benefits scheme with options of:
- private health cover
- private dental cover
- additional company pension contributions
- additional holidays (up to an extra 2 days)
- wellbeing contribution
- charity contributions
- tree planting
Diversity, Inclusion and Belonging at Hippo
At Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio-economic backgrounds can we create an environment where all can contribute and thrive.
We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices.
Hi, we’re Hippo.
At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We\’re a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes.
We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world.
Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. We\’re confident in our abilities, authentic in our approach, and passionate about what we do. If you\’re looking for a digital services partner that can deliver real results, let us help you build for the future and make a lasting impact.
Hippo locations
We are headquartered in Leeds and have offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol. We\’re on the lookout for top talent nationwide but you need to be located within reasonable travelling distance from one of our offices which will be your contracted office location. Given the dynamic nature of a consulting business, you may be required to work on-site at a Hippo office or at an in/out of town client location for a number of days per week (client dependent) and therefore candidates will need to be open/flexible to travel. Plus, we offer a generous relocation support package of up to £8k (please ask for terms and conditions) to help make your move a smooth one.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Analyst, Consulting, and Information Technology
-
Industries
Professional Services
Referrals increase your chances of interviewing at Hippo by 2x
Get notified about new Senior Business Analyst jobs in London, England, United Kingdom.
London, England, United Kingdom 1 month ago
Greater London, England, United Kingdom 2 hours ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 4 weeks ago
Business Analyst – E-invoicing / Procurement
Senior Business Analyst (Digital Commerce)
London, England, United Kingdom 5 days ago
City Of London, England, United Kingdom 3 weeks ago
City Of London, England, United Kingdom £47,000.00-£50,400.00 20 hours ago
Greater London, England, United Kingdom 4 days ago
Leyton, England, United Kingdom 1 week ago
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 months ago
London, England, United Kingdom 1 day ago
London, England, United Kingdom 4 days ago
London, England, United Kingdom 2 months ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Senior Business Analyst - UCD employer: Hippo
Contact Detail:
Hippo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Analyst - UCD
✨Tip Number 1
Familiarise yourself with user-centred design principles and methodologies. Being able to discuss how you've applied these in past projects will demonstrate your expertise and align with what Hippo is looking for.
✨Tip Number 2
Network with current or former employees of Hippo on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific Agile methodologies you’ve implemented in previous roles. Be ready to share examples of how you adapted processes to meet project goals, as this is crucial for the Senior Business Analyst position.
✨Tip Number 4
Showcase your leadership skills by preparing examples of how you've mentored or coached team members in the past. Hippo values collaboration and knowledge sharing, so demonstrating your ability to lead will set you apart.
We think you need these skills to ace Senior Business Analyst - UCD
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in user-centred design and Agile methodologies. Use specific examples that demonstrate your ability to lead teams and manage projects effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for user-centred design and consultancy. Mention how your skills align with Hippo's values and the specific requirements of the Senior Business Analyst role.
Showcase Relevant Experience: When detailing your work history, focus on roles where you’ve successfully implemented user research findings into actionable insights. Highlight any experience working in multidisciplinary teams and leading workshops.
Prepare for Potential Questions: Anticipate questions related to your experience with Agile processes and user-centred design. Be ready to discuss how you've influenced project outcomes and built relationships with stakeholders in previous roles.
How to prepare for a job interview at Hippo
✨Showcase Your User-Centred Design Expertise
Be prepared to discuss your experience with user-centred design. Highlight specific projects where you successfully implemented user research findings into actionable user stories, and explain how you collaborated with designers to create effective solutions.
✨Demonstrate Agile Knowledge
Since the role requires familiarity with Agile processes, be ready to share examples of how you've adapted Agile methodologies in past projects. Discuss how you’ve built trust within multidisciplinary teams and how you’ve communicated effectively with clients about their roles in Agile.
✨Prepare for Collaborative Scenarios
Expect to engage in discussions about leading workshops or collaborative sessions. Prepare to illustrate your approach to aligning team goals and solutions, and think of examples where you facilitated productive conversations among stakeholders.
✨Emphasise Relationship-Building Skills
Building strong relationships with clients is crucial. Be ready to talk about how you've managed client expectations, involved them in decision-making, and maintained long-term partnerships. Share specific instances where your interpersonal skills made a difference.
