Intermediate Content Designer in Manchester

Hippo is a rapidly growing digital consultancy passionate about building and delivering transformative digital solutions for a diverse range of Public and Private sector clients. We are recruiting for an Intermediate Content Designer to support our mission. As an Intermediate Content Designer, you will play an important role in making Hippo the best Consultancy out there. You will work as part of a multi-disciplinary team combining data, design, product, delivery, analysis and engineering to deliver bespoke digital services that make a positive and meaningful impact on organisations and society.

Your Role in a Nutshell:

• Write and iterate clear, concise content for digital services, ensuring it follows style guides and accessibility standards (WCAG).
• Participate in user research and use findings to map out content journeys that reduce user effort.
• Collaborate with interaction designers to decide on the best format for content (e.g., text, video, toolkits, or interactive components).
• Facilitate 'content crits' to gather feedback and ensure high standards across the team.
• Manage end-to-end content production, from initial draft to stakeholder approval and publishing.

About the Candidate:

• Proven experience in content design or copywriting within an Agile delivery environment.
• Ability to take complex jargon or legal requirements and simplify them for a general audience.
• Experience using evidence from user research and web analytics to guide content decisions.
• Strong understanding of accessibility and how to write for screen readers and neurodivergent users.

• Experience working on public sector projects following GDS (Government Digital Service) standards.
• Knowledge of content management systems (CMS) and basic HTML.
• Experience contributing to a content community of practice or style guide development.

Benefits:

• Contributory Pension Scheme (Hippo 6% & Employee 2%)
• 25 Days Holiday plus UK Public Holidays
• Perkbox access for a wide range of discounts
• Critical illness cover
• Life assurance and death in service cover
• Volunteer days
• Cycle-to-work scheme for the avid cyclists
• Salary sacrifice electric vehicles scheme
• Season ticket loans
• Financial and general wellbeing sessions
• Flexible benefits scheme with options of:
• Private health cover
• Private dental cover
• Additional company pension contributions
• Additional holidays (up to an extra 2 days)
• Wellbeing contribution
• Charity contributions
• Tree planting

Diversity, Inclusion and Belonging at Hippo:

At Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices.

Location:

We are headquartered in Leeds and have offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol. Candidates must be located within reasonable travelling distance from one of our offices. Depending on the dynamic nature of a consulting business, you may be required to work on-site at a Hippo office or at an in/out-of-town client location for a number of days per week (client dependent) and therefore candidates will need to be open/flexible to travel and working on one of those sites at least 2 days per week. We offer a generous relocation support package of up to £8,000.