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- Tasks: Plan and execute user research to enhance product design and user experience.
- Company: Join Hippo, a forward-thinking digital services partner focused on human-centred design.
- Benefits: Enjoy competitive salary, 25 days holiday, flexible benefits, and wellness sessions.
- Why this job: Make a real impact by designing user-centred services that improve lives.
- Qualifications: Experience in user research and understanding of user-centred design principles.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
The predicted salary is between 28800 - 48000 £ per year.
Hippo is recruiting for intermediate consultants in user research. User researchers design, plan and conduct research into what people need from a service and produce recommendations for user-centred service design. Working with designers, product owners, developers and other members of Agile teams, you will also test services as they are being designed and use research evidence to help explain design decisions to clients.
As an intermediate consultant in user research, you’ll come to Hippo with strong user research skills and some experience of advising others on how to design user-centred services. In return, we’ll provide exciting opportunities to develop further within your profession and as a consultant with clients.
What You’ll Do
- Plan, and execute a range of user research to support product design
- Identify the most appropriate research methods depending on the phase of the service lifecycle
- Help the team to build empathy for the service users
- Support usability evaluation sessions
- Use a range of tools to collect data, and write research reports to present findings
- Effectively present your findings and related design/business recommendations and customer insights to stakeholders
- Collaborate with other members of Agile, multidisciplinary teams within a user-centred design process
- Learn from insights from user research and metrics to define and improve the service, and explain your decisions clearly
- Run workshops with your team and stakeholders
- Work with the Hippo research and design community to share best practice
About The Candidate
- Experience of working with senior stakeholders
- Experience of using different research methods (qualitative and quantitative) to gain insights
- Working knowledge of user-centred design principles and practices
- Understanding of a client’s strategic objectives and how the insights from your research support them
- Ability to explain your findings and deal with challenges from stakeholders
About The Company
As well as a competitive salary which we’re transparent about from the outset, you can also expect a range of benefits:
- Contributory pension scheme (Hippo 6% with employee contributions of 2%)
- 25 days holiday plus UK public holidays
- Perkbox access for a wide range of discounts
- Critical illness cover
- Life assurance and death in service cover
- Volunteer days
- Cycle-to-work scheme for the avid cyclists
- Salary sacrifice electric vehicles scheme
- Season ticket loans
- Financial and general wellbeing sessions
- Flexible benefits scheme with options of:
- private health cover
- private dental cover
- additional company pension contributions
- additional holidays (up to an extra 2 days)
- wellbeing contribution
- charity contributions
- tree planting
Diversity, Inclusion and Belonging at Hippo
At Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio-economic backgrounds can we create an environment where all can contribute and thrive.
We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices.
Hi, we’re Hippo. At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We’re a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes.
We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world.
Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. We’re confident in our abilities, authentic in our approach, and passionate about what we do. If you’re looking for a digital services partner that can deliver real results, let us help you build for the future and make a lasting impact.
Hippo locations
We are headquartered in Leeds and have offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol. We’re on the lookout for top talent nationwide but you need to be located within reasonable travelling distance from one of our offices which will be your contracted office location. Given the dynamic nature of a consulting business, you may be required to work on-site at a Hippo office or at an in/out of town client location for a number of days per week (client dependent) and therefore candidates will need to be open/flexible to travel. Plus, we offer a generous relocation support package of up to £8k (please ask for terms and conditions) to help make your move a smooth one.
Intermediate User Researcher in Leeds employer: Hippo
Contact Detail:
Hippo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Intermediate User Researcher in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the user research field and let them know you're on the lookout for opportunities. You never know who might have a lead or can refer you to someone at Hippo.
✨Tip Number 2
Prepare for interviews by brushing up on your user research methods. Be ready to discuss how you've used qualitative and quantitative techniques in past projects. Show them you can bring valuable insights to their team!
✨Tip Number 3
Practice your presentation skills! You'll need to effectively communicate your findings and recommendations to stakeholders. Try presenting to friends or family to get comfortable with your delivery.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Hippo team.
We think you need these skills to ace Intermediate User Researcher in Leeds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Intermediate User Researcher role. Highlight your user research skills and any relevant experience you have in advising on user-centred services. We want to see how you can bring value to our team!
Showcase Your Research Methods: In your application, mention the different research methods you've used, both qualitative and quantitative. This will help us understand your approach and how you can contribute to our user-centred design process.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language to explain your findings and how they support design decisions. We appreciate clarity, especially when it comes to presenting insights to stakeholders.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Hippo family!
How to prepare for a job interview at Hippo
✨Know Your Research Methods
Make sure you brush up on both qualitative and quantitative research methods. Be ready to discuss how you've applied these in past projects, and think about which methods would be best suited for the role at Hippo.
✨Empathy is Key
Since Hippo values user-centred design, prepare examples that showcase your ability to build empathy for service users. Think of specific instances where your research led to a better understanding of user needs and how that influenced design decisions.
✨Present Like a Pro
You’ll need to effectively present your findings to stakeholders, so practice summarising your research reports. Focus on how to clearly communicate insights and recommendations, and be ready to handle any challenges or questions that may arise.
✨Collaborate and Share
Hippo emphasises teamwork, so come prepared to discuss how you’ve collaborated with multidisciplinary teams in the past. Think about how you can contribute to workshops and share best practices within the research and design community.
