Hippo is a rapidly growing digital consultancy passionate about building and delivering transformative digital solutions for a diverse range of Public and Private sector clients. We are recruiting for a Lead Delivery Manager to support our mission. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. Our collaborative and agile culture empowers our teams to make a genuine impact. As a Lead Delivery Manager, you will play an important role in making Hippo the best consultancy out there. You will work as part of a multi-disciplinary team combining data, design, product, delivery, analysis, and engineering to deliver bespoke digital services that make a positive and meaningful impact on organisations and society. You will act as a Lead Consultant to deliver Delivery Management services to our clients. You will be a pro at navigating complex delivery landscapes, a confident manager of people, and a champion for high-performance team culture. You will lead delivery across multiple project streams, ensuring our methodologies are consistent and our strategic goals are achieved. Your Role in a Nutshell * Take the lead in investigating complex delivery challenges and defining the high-level delivery strategy across a program of work. * Lead workshops and planning sessions with senior stakeholders to agree on clear roadmaps, milestones, and success criteria. * Build and maintain strong, long‑lasting relationships with our clients, acting as a trusted advisor on delivery maturity and organisational agility. * Directly manage, coach, and support other Delivery Managers, helping them grow their skills and progress their careers. * Work with Account Leaders and Client Directors to ensure delivery resources are effectively planned and integrated into the broader account strategy. * Take a leading role in shaping Hippo's Delivery community by sharing innovative methods and contributing to our industry presence through blogs or events. About The Candidate Essential Experience * Extensive experience leading delivery across whole programs, guiding the translation of complex strategic goals into actionable delivery plans. * Proven ability to lead the way in defining delivery standards and governing agile processes across multiple project teams. * Experience coaching and guiding other practitioners on the best ways to manage dependencies, risks, and stakeholder expectations. * Expertise in using and coaching others on advanced delivery metrics, forecasting, and visualization tools to show program health. * Experience managing large‑scale delivery by focusing on client value and ensuring solutions meet strategic needs across multiple products. Desirable Experience * Ability to quickly pivot delivery strategy if client priorities, budgets, or technical landscapes change. * Experience researching and implementing new delivery frameworks and methodologies (e.g., scaling frameworks or DevOps culture) without needing guidance. * Proven ability to foster a culture of open communication and accountability within the delivery community to ensure high standards. About The Company Hippo is a digital services partner that is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes. We firmly believe that technology should serve humanity, not the other way around. We take a human‑centred approach to everything we do because we understand that complex problems require a service design approach. Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. Benefits * Contributory Pension Scheme (Hippo 6% & Employee 2%) * 25 Days Holiday plus UK Public Holidays * Perkbox access for a wide range of discounts * Critical illness cover * Life assurance and death in service cover * Volunteer days * Cycle‑to‑work scheme for avid cyclists * Salary sacrifice electric vehicles scheme * Season ticket loans * Financial and general wellbeing sessions * Flexible benefits scheme with options of: o Private health cover o Private dental cover o Additional company pension contributions o Additional holidays (up to an extra 2 days) o Wellbeing contribution o Charity contributions o Tree planting Diversity, Inclusion and Belonging at Hippo At Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. By building a community of diverse perspectives, cultures and socio‑economic backgrounds we create an environment where all can contribute and thrive. We actively encourage applications from under‑represented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices. Hi, we’re Hippo We design with empathy and build for impact. We do this by combining data‑informed evidence, human‑centred design and software engineering. We are a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes. We believe that technology should serve humanity, not the other way around. Hippo Locations We are headquartered in Leeds and have offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol. We are looking for talent nationwide but require candidates to be located within reasonable travelling distance of one of our offices. You may need to work on‑site at a Hippo office or at an in‑ or out‑of‑town client location for a number of days per week, depending on the client, and be open to travel at least two days per week. We offer relocation support up to £8,000 to help make your move smooth. #J-18808-Ljbffr
