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- Tasks: Own customer outcomes and drive value for NHS practices in a dynamic environment.
- Company: Innovative health tech start-up focused on transforming healthcare systems.
- Benefits: Flexible working arrangements and the chance to make a real difference.
- Why this job: Join a mission-driven team and improve healthcare for everyone.
- Qualifications: 2–4 years in customer-facing roles with strong relationship management skills.
- Other info: Be part of a growing company with exciting career opportunities.
The predicted salary is between 36000 - 60000 £ per year.
A health technology company in the UK seeks a Customer Success Manager to take ownership of customer outcomes for NHS practices. This role involves onboarding, relationship management, and driving customer value within a complex environment.
Ideal candidates have 2–4 years of experience in customer-facing roles. This is an opportunity to be part of an innovative start-up focused on improving healthcare systems with flexible working arrangements.
HealthTech Customer Success Manager – End-to-End NHS Impact in London employer: Hippo Labs
Contact Detail:
Hippo Labs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HealthTech Customer Success Manager – End-to-End NHS Impact in London
✨Tip Number 1
Network like a pro! Reach out to people in the HealthTech space, especially those connected to NHS practices. A friendly chat can open doors and give you insights that might just land you that Customer Success Manager role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your previous customer success stories. Highlight how you’ve driven value and improved outcomes in past roles – this will make you stand out in interviews.
✨Tip Number 3
Practice makes perfect! Get a friend or mentor to do mock interviews with you. Focus on common questions for customer-facing roles and be ready to discuss how you’d handle onboarding and relationship management in a complex environment.
✨Tip Number 4
Don’t forget to apply through our website! We’re all about making connections and finding the right fit. Your next opportunity as a Customer Success Manager could be just a click away, so let’s get you in the game!
We think you need these skills to ace HealthTech Customer Success Manager – End-to-End NHS Impact in London
Some tips for your application 🫡
Show Your Passion for HealthTech: When writing your application, let your enthusiasm for health technology shine through. We want to see how you can contribute to improving NHS practices and customer outcomes, so share any relevant experiences or projects that highlight your passion.
Tailor Your Experience: Make sure to customise your application to reflect the skills and experiences that align with the Customer Success Manager role. We’re looking for candidates with 2-4 years in customer-facing roles, so highlight those experiences that demonstrate your ability to manage relationships and drive value.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key achievements stand out. This will help us quickly see how you fit into our innovative start-up culture.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, we can ensure your application is reviewed promptly and you’ll be one step closer to joining our team focused on transforming healthcare systems!
How to prepare for a job interview at Hippo Labs
✨Know Your NHS Inside Out
Make sure you brush up on your knowledge of the NHS and its practices. Understand the challenges they face and how health technology can make a difference. This will show your potential employer that you're not just interested in the role, but also passionate about improving healthcare systems.
✨Showcase Your Customer Success Skills
Prepare examples from your previous roles where you've successfully managed customer relationships or driven value. Be ready to discuss specific outcomes you've achieved, especially in complex environments. This will demonstrate your ability to take ownership of customer outcomes effectively.
✨Ask Insightful Questions
During the interview, don’t hesitate to ask questions that show your interest in the company’s mission and goals. Inquire about their current customer success strategies and how they measure impact within NHS practices. This not only shows your enthusiasm but also helps you gauge if the company aligns with your values.
✨Emphasise Flexibility and Adaptability
Given the innovative nature of a start-up, highlight your ability to adapt to changing circumstances. Share experiences where you've thrived in dynamic environments, as this will reassure them that you can handle the complexities of the role and contribute positively to their team.
