Senior Service Designer: Lead Strategic, User-Centered Services in Manchester

Senior Service Designer: Lead Strategic, User-Centered Services in Manchester

Manchester Full-Time 50000 - 65000 £ / year (est.) No working from home possible
Hippo Digital

At a Glance

  • Tasks: Lead strategic planning and user-centered design to enhance client services.
  • Company: Join Hippo Digital, a diverse and inclusive workplace across the UK.
  • Benefits: Enjoy a contributory pension scheme and options for private health cover.
  • Other info: Flexible travel required; great opportunity for career growth.
  • Why this job: Make a real impact by enhancing client services and collaborating with senior stakeholders.
  • Qualifications: Experience in service design and Agile methodologies is essential.

The predicted salary is between 50000 - 65000 £ per year.

Hippo Digital is looking for a Senior Consultant in Service Design to enhance client services and manage relationships. This role involves strategic planning, user-centered design, and collaboration with senior stakeholders.

Ideal candidates will have experience in service design and Agile methodologies. With locations across the UK including Manchester, candidates should be flexible to travel and be part of a diverse and inclusive workplace.

Benefits include a contributory pension scheme and options for private health cover.

Senior Service Designer: Lead Strategic, User-Centered Services in Manchester employer: Hippo Digital

Hippo Digital is an excellent employer that champions a diverse and inclusive work culture, offering meaningful opportunities for professional growth in the field of service design. With a focus on strategic planning and user-centered services, employees benefit from a contributory pension scheme and options for private health cover, all while collaborating with senior stakeholders in a dynamic environment across various UK locations, including Manchester.

Hippo Digital

Contact Details:

Hippo Digital Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Service Designer: Lead Strategic, User-Centered Services in Manchester

Tip Number 1

Network like a pro! Reach out to your connections in the service design field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.

Tip Number 2

Showcase your skills! Create a portfolio that highlights your best service design projects. Make sure it reflects your user-centered approach and strategic thinking, as these are key for the role at Hippo Digital.

Tip Number 3

Prepare for interviews by practising common questions related to service design and Agile methodologies. We recommend doing mock interviews with friends or using online platforms to boost your confidence.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Senior Service Designer: Lead Strategic, User-Centered Services in Manchester

Service Design
User-Centered Design
Strategic Planning
Agile Methodologies
Stakeholder Management
Collaboration Skills
Flexibility

Some tips for your application 🫡

Showcase Your Experience:When applying, make sure to highlight your experience in service design and Agile methodologies. We want to see how you've successfully enhanced client services in the past, so don’t hold back!

Tailor Your Application:Take a moment to tailor your application to the role. Use keywords from the job description to demonstrate that you understand what we’re looking for. This shows us you’re genuinely interested in the position.

Be User-Centered:Since this role is all about user-centered design, share examples of how you've put users at the heart of your projects. We love seeing how you’ve engaged with stakeholders to create impactful services.

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Hippo Digital

Know Your Service Design Stuff

Make sure you brush up on your service design principles and methodologies. Be ready to discuss your past projects and how you've applied user-centred design in real-world scenarios. This will show that you not only understand the theory but can also put it into practice.

Showcase Your Strategic Thinking

Prepare examples of how you've contributed to strategic planning in previous roles. Think about how you’ve identified user needs and translated them into actionable strategies. This will demonstrate your ability to think critically and align with Hippo Digital's goals.

Engage with Stakeholders

Since this role involves collaboration with senior stakeholders, be ready to discuss how you've successfully managed relationships in the past. Share specific instances where your communication skills made a difference in project outcomes. This will highlight your interpersonal skills and adaptability.

Be Ready for Agile Discussions

Familiarise yourself with Agile methodologies if you haven't already. Be prepared to talk about how you've worked in Agile environments and how it has influenced your approach to service design. This will show that you can thrive in a dynamic setting and are aligned with modern practices.