Senior Product Manager in London

Hippo is actively seeking Senior Product Managers to join our growing consultancy. As a Senior Consultant specialising in Product, you will draw upon your expertise to inspire and guide colleagues across a range of projects and domains. You will be instrumental in understanding and delivering visions, providing clear objectives, and developing comprehensive roadmaps. Your leadership will extend to coaching and influencing clients and fellow Hippos, further enhancing your leadership capabilities.

Key Responsibilities

• Vision and Strategy
  • Shape and communicate a clear product vision that aligns with organisational goals and delivers measurable outcomes.
  • Own and maintain the product roadmap, connecting strategy to delivery.
  • Define objectives and success measures that drive focus and accountability.
• Delivery and Risk Management
  • Lead complex project deliveries and internal operational workstreams simultaneously managing dependencies and reducing risk.
  • Champion Agile principles, adapting approaches to suit the context.
  • Drive innovation and continuous improvement in delivery.
• Stakeholder Engagement and Collaboration
  • Influence senior stakeholders with data-led insights that champion user needs.
  • Build strong relationships across teams to create alignment and shared purpose.
  • Work with the Head of Product to strengthen Hippo's Product Community of Practice.
• User-Centred Practice and Advocacy
  • Ensure user needs, accessibility and inclusion are central to all decisions.
  • Champion user-centred design across the product lifecycle.
• Data and Innovation
  • Define and track KPIs and OKRs to measure and improve success.
  • Use insights and new technologies to identify opportunities for improvement.
• Leadership and Coaching
  • Lead multidisciplinary teams with clarity and confidence.
  • Mentor product professionals and build long-term capability.

About the Candidate

We are a diverse and close-knit community united by a passion for solving complex problems for our clients and their users. We embrace a common-sense approach, learn from experience, and adapt. We remain curious and committed to continuous learning.

Must haves

• Product Management Expertise
  • 5+ years of hands-on product experience spanning both product ownership and product management.
  • Proven record in defining and delivering product strategy and roadmaps that connect organisational goals to delivery.
  • Skilled in prioritisation, discovery, and end-to-end product delivery.
  • Confident in identifying and measuring value, linking outcomes to vision, goals, and user needs.
  • Confident in technical product deliveries with proven experience translating complex technical concepts into product requirements that deliver measurable value for users.
• Consultancy and Customer/client Engagement
  • Experience working with customers using a consultancy/advisory mindset.
  • Able to influence ways of working and improve underperforming teams or processes.
  • Understands how to balance client/customer needs, organisational goals, and provide appropriate challenge.
  • Adaptable beyond standard product management roles, able to move between projects and domains with ease.
  • Comfortable operating in ambiguity and shaping early-stage problem spaces.
• Leadership and Collaboration
  • Leads and influences large, multidisciplinary teams.
  • Builds consensus across diverse stakeholders and makes confident decisions when needed.
  • Keeps teams focused on delivering outcomes while managing stakeholder expectations at an organisational and strategic level.
  • Skilled facilitator of workshops and group sessions.
  • Develops capability in others, enabling autonomy across teams and clients.
• User-Centred Design and Delivery
  • Experienced working in cross-functional teams using UCD approaches.
  • Ensures user needs remain central to design and delivery.
  • Understands GDS service phases and the different opportunities and challenges they provide (Discovery, Alpha, Beta, Live).
  • Aware of and an advocate for accessibility and inclusive design standards.
  • Delivers services that balance user needs with political, economic, social, and technical realities.
• Organisational and Agile Practice
  • Experience working in large, complex organisations with governance and delivery constraints.
  • Comfortable managing multiple workstreams, dependencies, and priorities.
  • Knowledge of Agile methods (Scrum, Kanban, DevOps).
  • Experienced in navigating policy, regulation, and legislative requirements.
  • Skilled at redesigning operational processes and guiding implementation.
  • Finds pragmatic, creative solutions to delivery challenges.

Desirable Experience

• Experience delivering projects for government or NHS clients.
• Familiarity with GDS standards, assessments, and service phases.

About The Company

As well as a competitive salary which we're transparent about from the outset, you can also expect a range of benefits:

• Contributory pension scheme (Hippo 6% with employee contributions of 2%)
• 25 days holiday plus UK public holidays
• Perkbox access for a wide range of discounts
• Critical illness cover
• Life assurance and death in service cover
• Volunteer days
• Cycle-to-work scheme for the avid cyclists
• Salary sacrifice electric vehicles scheme
• Season ticket loans
• Financial and general wellbeing sessions
• Flexible benefits scheme with options of: private health cover, private dental cover, additional company pension contributions, additional holidays (up to an extra 2 days), wellbeing contribution, charity contributions, tree planting

Diversity, Inclusion and Belonging at Hippo

At Hippo, we're dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio-economic backgrounds can we create an environment where all can contribute and thrive.

We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices.

Hi, we're Hippo. At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes.

We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world.

Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident in our abilities, authentic in our approach, and passionate about what we do. If you're looking for a digital services partner that can deliver real results, let us help you build for the future and make a lasting impact.

Hippo locations: We are headquartered in Leeds and have offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol. We're on the lookout for top talent nationwide but you need to be located within reasonable travelling distance from one of our offices which will be your contracted office location. Given the dynamic nature of a consulting business, you may be required to work on-site at a Hippo office or at an in/out of town client location for a number of days per week (client dependent) and therefore candidates will need to be open/flexible to travel. Plus, we offer a generous relocation support package of up to £8k (please ask for terms and conditions) to help make your move a smooth one.