Senior AWS DevOps Engineer - Managed Services in Leeds

Hippo Digital is recruiting for a Senior DevOps Engineer to join our growing Managed Services team. This is a client‑facing role, you’ll work across a variety of platforms and cloud‑based solutions to ensure our clients’ environments are robust, scalable and high‑performing. You will work alongside like‑minded, talented engineers, shaping robust, cloud‑native systems that our customers can rely on. Hippo’s Senior Engineers are experts in their field. You will act as a Senior Consultant, providing technical expertise both internally and to our clients. You will support technical deliverables, maintain client relationships, and be passionate about developing yourself and others. Our solutions empower our customers to build and support secure, scalable, and well‑engineered systems. We leverage deep data insights and continuous innovation to deliver platforms that allow our customers to get the most from their digital services. Our Managed Services team are key to supporting the systems we develop on an ongoing basis. There is an on‑call requirement as part of our Managed Services Team. All applicants must be willing to be part of the rota.

Requirements of the Role:

• Demonstrate technical expertise within the Hippo Managed Services community, ensuring user‑centred and automated solutions are maintained and optimised based on business requirements and best practices.
• Participate in the team’s on‑call rotation to provide out‑of‑hours support for critical systems.
• Operate in a hands‑on environment, supporting various cloud platforms, services, and frameworks.
• Coach and encourage the maintenance of standards in cloud architecture, CI/CD, testing, and platform support.
• Share knowledge with the wider technical community, lead in the recruitment of other Managed Service professionals, and support consultants in their professional development.
• Ensure Hippo’s Managed Services and Engineering communities contribute to the business at a strategic level.

About the Candidate:

• Demonstrable experience managing production workloads on AWS.
• Strong experience in monitoring, observability and alerting, using tools such as Prometheus, Grafana, CloudWatch or Datadog, with a focus on service health and actionable alerting.
• Experience in maintaining robust pipelines, specifically using GitLab CI/CD or GitHub Actions, including debugging complex pipeline issues.
• Strong experience in the deployment and management of containerised applications.
• Extensive experience maintaining and deploying infrastructure‑as‑code using Terraform.
• Experience in Identity & Access Management, including working with enterprise identity platforms such as Ping Identity.

About the Company:

In addition to a competitive salary, we offer a range of benefits:

• Contributory pension scheme (Hippo 6% with employee contributions of 2%).
• 25 days holiday plus UK public holidays.
• Perkbox access for a wide range of discounts.
• Critical illness cover.
• Life assurance and death in service cover.
• Volunteer days.
• Cycle‑to‑work scheme for avid cyclists.
• Salary sacrifice electric vehicle scheme.
• Season ticket loans.
• Financial and general wellbeing sessions.
• Flexible benefits scheme with options such as private health cover, private dental cover, additional company pension contributions, additional holidays (up to an extra 2 days), wellbeing contribution, charity contributions, and tree planting.

Diversity, Inclusion and Belonging at Hippo:

Hippo is committed to creating a diverse, equitable and inclusive workplace. We encourage applications from under‑represented groups, including women, ethnic minorities, LGBTQ+, neurodivergent individuals and people with disabilities. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices.

Hippo Locations:

We are headquartered in Leeds and have offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol. Candidates should be located within reasonable travelling distance from one of our offices, which will be the contracted office location. Given the dynamic nature of a consulting business, you may be required to work on‑site at a Hippo office or at an in‑or‑out‑of‑town client location for a number of days per week (client dependent). We offer a generous relocation support package of up to £8,000 to help make your move smooth.