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- Tasks: Support workforce planning and resourcing for smooth delivery operations.
- Company: Join Hippo, a digital services partner focused on innovation and impact.
- Benefits: Enjoy competitive salary, 25 days holiday, and flexible benefits.
- Why this job: Make a real impact while working in a dynamic, inclusive environment.
- Qualifications: Experience in operations support and familiarity with PSA tools preferred.
- Other info: Opportunities for career growth and a commitment to diversity and inclusion.
The predicted salary is between 30000 - 42000 £ per year.
About The Role
You will play a key role in ensuring the smooth and efficient functioning of internal delivery processes, in the first instance workforce planning and resourcing. You will be supporting key Delivery Operations processes, including supporting the Workforce planning manager with day to day project placement and forward planning against consultant availability.
Key Responsibilities
- Leveraging Kimble, our Professional Services Automation (PSA) tool, to support the proactive matching of consultants to projects based on skills, experience, and availability.
- Working closely with the Talent Acquisition team to ensure contractor recruitment activity is organised and aligned with project needs.
- Liaising with key stakeholders, including Delivery and Client Partners and Heads of Profession, to understand resourcing needs and deliver creative, practical solutions.
- Attending regular meetings to provide updates on resourcing and support decision-making.
- Prepare reports and data dashboards to highlight upcoming constraints or gaps.
- Supporting other Delivery Operations processes as needed.
About the Candidate
- Experience of working in a Central operations support function or similar, using tooling such as Kimble/Kantata (Salesforce) or similar professional service automation platforms (PSA).
- Comfortable using Google workspace and tools, or ability to adapt quickly to this.
- Ability to work effectively to meet tight deadlines and respond positively to changing demands.
- High attention to detail.
- Commercial awareness and the capability to apply pragmatic solutions.
- Comfortable juggling multiple tasks and liaising with numerous stakeholders.
About The Company
As well as a competitive salary which we’re transparent about from the outset, you can also expect a range of benefits:
- Contributory pension scheme (Hippo 6% with employee contributions of 2%)
- 25 days holiday plus UK public holidays
- Perkbox access for a wide range of discounts
- Critical illness cover
- Life assurance and death in service cover
- Volunteer days
- Cycle-to-work scheme for the avid cyclists
- Salary sacrifice electric vehicles scheme
- Season ticket loans
- Financial and general wellbeing sessions
- Flexible benefits scheme with options of:
- private health cover
- private dental cover
- additional company pension contributions
- additional holidays (up to an extra 2 days)
- wellbeing contribution
- charity contributions
- tree planting
Diversity, Inclusion and Belonging at Hippo
At Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio‑economic backgrounds can we create an environment where all can contribute and thrive. We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices.
Hi, we’re Hippo. At Hippo, we design with empathy and build for impact. We do this by combining data‑informed evidence, human‑centred design and software engineering. We’re a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes. We firmly believe that technology should serve humanity, not the other way around. We take a human‑centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world. Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. We’re confident in our abilities, authentic in our approach, and passionate about what we do. If you’re looking for a digital services partner that can deliver real results, let us help you build for the future and make a lasting impact.
Hippo locations
We are headquartered in Leeds and have offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol. We’re on the lookout for top talent nationwide but you need to be located within reasonable travelling distance from one of our offices which will be your contracted office location. Given the dynamic nature of a consulting business, you may be required to work on‑site at a Hippo office or at an in/out of town client location for a number of days per week (client dependent) and therefore candidates will need to be open/flexible to travel. Plus, we offer a generous relocation support package of up to £8k (please ask for terms and conditions) to help make your move a smooth one.
Delivery Operations Executive (Workforce Planning) - 6 Months Fixed Term Contract in Leeds employer: Hippo Digital
Contact Detail:
Hippo Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Operations Executive (Workforce Planning) - 6 Months Fixed Term Contract in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show how you can fit into their team and contribute to their goals, especially in delivery operations.
✨Tip Number 3
Practice your responses to common interview questions. Think about how your experience with tools like Kimble can help solve their resourcing challenges.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great way to reiterate your interest in helping them thrive.
We think you need these skills to ace Delivery Operations Executive (Workforce Planning) - 6 Months Fixed Term Contract in Leeds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Delivery Operations Executive role. Highlight your experience with workforce planning and any relevant tools like Kimble or similar PSA platforms. We want to see how your skills match our needs!
Showcase Your Attention to Detail: In this role, attention to detail is key! Use specific examples in your application that demonstrate your ability to manage multiple tasks and maintain high standards. We love candidates who can juggle responsibilities while keeping everything organised.
Be Authentic: Let your personality shine through in your written application. We value authenticity and want to get a sense of who you are beyond your qualifications. Share your passion for operations and how you can contribute to our team at Hippo!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves. Don’t miss out on this opportunity!
How to prepare for a job interview at Hippo Digital
✨Know Your Tools
Familiarise yourself with Kimble and other PSA tools mentioned in the job description. Be ready to discuss how you've used similar platforms in the past, as this will show your technical competence and readiness for the role.
✨Understand Workforce Planning
Brush up on workforce planning concepts and be prepared to talk about how you would approach matching consultants to projects. Think of examples where you've successfully managed resources or solved scheduling conflicts.
✨Stakeholder Engagement
Since liaising with stakeholders is key, prepare to discuss your experience in managing relationships. Have a few examples ready that demonstrate your ability to communicate effectively and deliver solutions that meet various needs.
✨Data-Driven Decision Making
Be ready to talk about how you’ve used data to inform decisions in previous roles. Prepare to discuss any reports or dashboards you've created and how they impacted project outcomes, as this aligns with the responsibilities outlined in the job description.