Intermediate UX Designer

About The Role

Hippo is recruiting intermediate consultants in UX design. UX designers ensure that people using a service can do what they need to do, when they need to do it, in a way that is easy for them. Working with user researchers, they identify what users need from a service and use that information to inform design decisions. Champions of user‑centred design, they work with other Agile team members to test and iterate designs, and advise clients on how to get the best from interaction design.

As an intermediate consultant in UX design, you’ll come to Hippo with strong UX design skills and some experience of advising others on how to design user‑centred services. In return, we’ll provide exciting opportunities to develop further within your profession and as a consultant with clients.

What you’ll do

• Be part of Agile, multidisciplinary teams and work to a people‑centred design process
• Design end‑to‑end user journeys that create the optimal user experience
• Use insights from user research and metrics to identify ‘pain points’ and improve design
• Produce user journey maps, sitemaps, navigation schema, and annotated wireframes
• Support user researchers in usability testing
• Run workshops with your team and stakeholders
• Work with the Hippo design community to share best practice

About the Candidate

• Knowledge and desire to investigate, innovate and develop emerging design, UX and technology trends
• Strong ability to recognize and predict use‑cases and user experience, including happy path, edge and corner cases, and incorporate them into designs
• Excellent understanding of user‑experience design for mobile and the web, technology trends, demonstrable design skills, and ability to show relevant work
• Experience in rapid prototyping tools, for example Sketch and Invision
• Great consultancy skills, caring about your client’s needs and motivations
• Ability to share your skills and experience with your client to enable them to continue to iterate and improve content after you leave

About The Company

As well as a competitive salary which we’re transparent about from the outset, you can also expect a range of benefits:

• Contributory pension scheme (Hippo 6% with employee contributions of 2%)
• 25 days holiday plus UK public holidays
• Perkbox access for a wide range of discounts
• Critical illness cover
• Life assurance and death in service cover
• Volunteer days
• Cycle‑to‑work scheme for the avid cyclists
• Salary sacrifice electric vehicles scheme
• Season ticket loans
• Financial and general wellbeing sessions
• Flexible benefits scheme with options of:
  • private health cover
  • private dental cover
  • additional company pension contributions
  • additional holidays (up to an extra 2 days)
  • wellbeing contribution
  • charity contributions
  • tree planting

Diversity, Inclusion and Belonging at Hippo

At Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio‑economic backgrounds can we create an environment where all can contribute and thrive.

We actively encourage applications from under‑represented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices.

Hi, we’re Hippo.

At Hippo, we design with empathy and build for impact. We do this by combining data‑informed evidence, human‑centred design and software engineering. We\’re a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes.

We firmly believe that technology should serve humanity, not the other way around. We take a human‑centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world.

Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. We\’re confident in our abilities, authentic in our approach, and passionate about what we do. If you\’re looking for a digital services partner that can deliver real results, let us help you build for the future and make a lasting impact.

Hippo locations

We are headquartered in Leeds and have offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol. We\’re on the lookout for top talent nationwide but you need to be located within reasonable travelling distance from one of our offices which will be your contracted office location. Given the dynamic nature of a consulting business, you may be required to work on‑site at a Hippo office or at an in/out of town client location for a number of days per week (client dependent) and therefore candidates will need to be open/flexible to travel. Plus, we offer a generous relocation support package of up to £8k (please ask for terms and conditions) to help make your move a smooth one.