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- Tasks: Plan and execute user research to enhance product design and user experience.
- Company: Join Hippo, a forward-thinking digital services partner focused on human-centred design.
- Benefits: Enjoy competitive salary, 25 days holiday, flexible benefits, and wellness sessions.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Make a real impact by designing services that truly meet user needs.
- Qualifications: Experience in user research and understanding of user-centred design principles required.
The predicted salary is between 35000 - 45000 £ per year.
Hippo is recruiting for intermediate consultants in user research. User researchers design, plan and conduct research into what people need from a service and produce recommendations for user-centred service design. Working with designers, product owners, developers and other members of Agile teams, you will also test services as they are being designed and use research evidence to help explain design decisions to clients.
As an intermediate consultant in user research, you’ll come to Hippo with strong user research skills and some experience of advising others on how to design user-centred services. In return, we’ll provide exciting opportunities to develop further within your profession and as a consultant with clients.
What you’ll do:
- Plan, and execute a range of user research to support product design
- Identify the most appropriate research methods depending on the phase of the service lifecycle
- Help the team to build empathy for the service users
- Support usability evaluation sessions
- Use a range of tools to collect data, and write research reports to present findings
- Effectively present your findings and related design/business recommendations and customer insights to stakeholders
- Collaborate with other members of Agile, multidisciplinary teams within a user-centred design process
- Learn from insights from user research and metrics to define and improve the service, and explain your decisions clearly
- Run workshops with your team and stakeholders
- Work with the Hippo research and design community to share best practice
Skills and experience that you need:
- Experience of working with senior stakeholders
- Experience of using different research methods (qualitative and quantitative) to gain insights
- Working knowledge of user-centred design principles and practices
- Understanding of a client’s strategic objectives and how the insights from your research support them
- Ability to explain your findings and deal with challenges from stakeholders
What makes us great:
- Contributory pension scheme (Hippo 6% with employee contributions of 2%)
- 25 days holiday plus UK public holidays
- Perkbox access for a wide range of discounts
- Critical illness cover
- Life assurance and death in service cover
- Volunteer days
- Cycle-to-work scheme for the avid cyclists
- Salary sacrifice electric vehicles scheme
- Season ticket loans
- Financial and general wellbeing sessions
- Flexible benefits scheme with options of:
- private health cover
- private dental cover
- additional company pension contributions
- additional holidays (up to an extra 2 days)
- wellbeing contribution
- charity contributions
- tree planting
Diversity, Inclusion and Belonging at Hippo:
At Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio-economic backgrounds can we create an environment where all can contribute and thrive. We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices.
Hippo is headquartered in Leeds and has offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol. We're on the lookout for top talent nationwide but you need to be located within reasonable travelling distance from one of our offices which will be your contracted office location. Given the dynamic nature of a consulting business, you may be required to work on-site at a Hippo office or at an in/out of town client location for a number of days per week (client dependent) and therefore candidates will need to be open/flexible to travel. Plus, we offer a generous relocation support package of up to £8k (please ask for terms and conditions) to help make your move a smooth one.
Intermediate User Researcher in Bradford employer: Hippo Digital UK
Contact Detail:
Hippo Digital UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Intermediate User Researcher in Bradford
✨Tip Number 1
Network like a pro! Reach out to your connections in the user research field and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to refer you to someone at Hippo.
✨Tip Number 2
Show off your skills! Prepare a portfolio that highlights your best user research projects. When you get the chance to chat with potential employers, use this as a visual aid to demonstrate your expertise and how you can contribute to their team.
✨Tip Number 3
Practice makes perfect! Get comfortable discussing your research methods and findings. Mock interviews with friends or mentors can help you articulate your thought process and how you tackle challenges in user research.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Not only does it show your enthusiasm, but it also gives you a better chance of being noticed by our hiring team at Hippo.
We think you need these skills to ace Intermediate User Researcher in Bradford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Intermediate User Researcher role. Highlight your user research skills and any relevant experience you have in advising on user-centred services. We want to see how you fit into our team!
Showcase Your Research Methods: In your application, mention the different research methods you've used, both qualitative and quantitative. This will help us understand your approach to gathering insights and how you can contribute to our user-centred design process.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language to explain your findings and recommendations. We appreciate candidates who can communicate effectively, especially when dealing with stakeholders.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the Hippo family!
How to prepare for a job interview at Hippo Digital UK
✨Know Your Research Methods
Make sure you’re well-versed in both qualitative and quantitative research methods. Be ready to discuss how you've applied these methods in past projects, and think about which ones would be most effective for the role at Hippo.
✨Empathy is Key
Since the role involves building empathy for service users, prepare examples of how you've done this in your previous work. Think about specific instances where your research led to a better understanding of user needs and how that influenced design decisions.
✨Present Like a Pro
You’ll need to present your findings to stakeholders, so practice articulating your insights clearly and confidently. Use visuals or data to back up your recommendations, and be prepared to answer any challenging questions they might throw your way.
✨Collaborate and Communicate
Hippo values teamwork, so be ready to share examples of how you’ve successfully collaborated with multidisciplinary teams. Highlight your communication skills and how you’ve facilitated workshops or discussions to drive user-centred design.