Senior UX Designer

Senior UX Designer

Manchester Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead UX design projects, advocate for user-centred design, and mentor junior designers.
  • Company: Hippo is a digital services partner focused on human-centred design and innovation.
  • Benefits: Enjoy 25 days holiday, flexible benefits, and a contributory pension scheme.
  • Why this job: Join a diverse team that values creativity and offers growth opportunities in UX leadership.
  • Qualifications: Advanced UX design skills and experience in Agile teams are essential.
  • Other info: Remote work options available; relocation support of up to £8k offered.

The predicted salary is between 36000 - 60000 £ per year.

Hippo is recruiting for senior consultants in UX design. UX designers ensure that people using a service can do what they need to do, when they need to do it, in a way that is easy for them. Working with user researchers, they identify what users need from a service and use that information to inform their design decisions. Champions of user-centred design, they work with other Agile team members to test and iterate designs, and advise clients on how to get the best from UX design. As a senior consultant in UX design, you’ll already be an expert in your field. You’ll also be a leader of people and teams and advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members, and to develop as a leader.

Please note, we are looking for candidates who are looking for growth at this level (senior), therefore the advertised salary band is the lower end of our full banding for this level of position, allowing for progression in the role.

What you’ll do:

  • Advise clients on how to solve complex problems using UX design, people-centred design and Agile methodologies.
  • Lead multidisciplinary Agile teams to design services that meet identified user needs.
  • Advocate inclusive approaches and styles within UX design.
  • Build supportive relationships with clients and stakeholders, yet challenge ideas and manage difficult conversations.
  • Line management of interaction designers and advise other colleagues on how to get the best from UX design.
  • Support in recruitment, events, blog-writing and winning new business.
  • Promote Hippo’s people-centred design offer both internally and externally.

Skills and experience that you need:

  • Advanced UX design skills, with experience of applying these across different environments.
  • Experience of working in multidisciplinary Agile teams to design and deliver people-centred services.
  • Experience of designing for diverse users, including those with accessibility or assisted digital needs.
  • Proven experience of championing UX and service design approaches.
  • Experience of line management or mentoring/training other UX designers.
  • Advanced communication and stakeholder management skills, with the ability to manage conflict and convey difficult messages with tact and sensitivity.
  • A good understanding of other Agile roles across design, product and tech.
  • Strong consultancy and leadership skills, and confidence in exploring problem spaces with clients to determine the most appropriate way forward.

What makes us great:

As well as a competitive salary which we’re transparent about from the outset, you can also expect a range of benefits:

  • Contributory pension scheme (Hippo 6% with employee contributions of 2%).
  • 25 days holiday plus UK public holidays.
  • Perkbox access for a wide range of discounts.
  • Critical illness cover.
  • Life assurance and death in service cover.
  • Volunteer days.
  • Cycle-to-work scheme for the avid cyclists.
  • Salary sacrifice electric vehicles scheme.
  • Season ticket loans.
  • Financial and general wellbeing sessions.
  • Flexible benefits scheme with options of private health cover, private dental cover, additional company pension contributions, additional holidays (up to an extra 2 days), wellbeing contribution, charity contributions, tree planting.

Diversity, Inclusion and Belonging at Hippo:

At Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio-economic backgrounds can we create an environment where all can contribute and thrive. We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices.

Hi, we’re Hippo. At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We’re a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes. We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world. Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. We’re confident in our abilities, authentic in our approach, and passionate about what we do. If you’re looking for a digital services partner that can deliver real results, let us help you build for the future and make a lasting impact.

Hippo locations:

We are headquartered in Leeds and located across the UK in Glasgow, Manchester, Birmingham, London and Bristol. We’re on the lookout for top talent nationwide, so don’t let location hold you back from applying. We welcome candidates from all over the UK who possess the flexibility to work from any of our locations. Plus, we offer a generous relocation support package of up to £8k to help make your move a smooth one. It’s worth noting that, given the dynamic nature of our business, you may be required to work on-site at client locations or from your own home.

Senior UX Designer employer: Hippo Digital Limited

Hippo is an exceptional employer that champions a culture of inclusivity and innovation, making it an ideal place for Senior UX Designers to thrive. With a commitment to employee growth, competitive benefits, and a flexible work environment across multiple UK locations, Hippo empowers its team members to lead with confidence and make a meaningful impact in user-centred design. The company's dedication to diversity and well-being ensures that every voice is heard and valued, fostering a supportive atmosphere for all employees.
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Contact Detail:

Hippo Digital Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior UX Designer

✨Tip Number 1

Familiarise yourself with Hippo's approach to user-centred design. Understanding their values and methodologies will help you align your experience with what they are looking for in a Senior UX Designer.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully led multidisciplinary Agile teams in the past. Be ready to discuss specific challenges you faced and how you overcame them.

✨Tip Number 3

Research current trends in UX design, especially those related to accessibility and inclusivity. Being able to speak knowledgeably about these topics will demonstrate your commitment to championing diverse user needs.

✨Tip Number 4

Prepare to discuss your consultancy experience and how you've effectively managed client relationships. Highlight instances where you've navigated difficult conversations while maintaining a positive rapport.

We think you need these skills to ace Senior UX Designer

Advanced UX Design Skills
User-Centred Design Principles
Agile Methodologies
Experience with Multidisciplinary Teams
Accessibility and Inclusive Design
Stakeholder Management
Conflict Resolution
Line Management and Mentoring
Strong Communication Skills
Consultancy Skills
Leadership Abilities
Problem-Solving Skills
Empathy in Design
Data-Informed Decision Making

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your advanced UX design skills and experience in multidisciplinary Agile teams. Use specific examples that demonstrate your ability to solve complex problems and advocate for user-centred design.

Craft a Compelling Cover Letter: In your cover letter, express your passion for UX design and how your leadership skills can contribute to Hippo's mission. Mention your experience with diverse users and your approach to inclusive design, as this aligns with their values.

Showcase Relevant Projects: Include a portfolio or links to projects that showcase your UX design work, particularly those that involved collaboration with clients and stakeholders. Highlight any instances where you managed conflict or conveyed difficult messages effectively.

Prepare for the Interview: Anticipate questions about your consultancy and leadership skills. Be ready to discuss how you've led teams, mentored other designers, and tackled challenges in previous roles. Show your understanding of Agile methodologies and how they apply to UX design.

How to prepare for a job interview at Hippo Digital Limited

✨Showcase Your UX Expertise

As a Senior UX Designer, it's crucial to demonstrate your advanced skills in UX design. Prepare a portfolio that highlights your best work, focusing on projects where you applied user-centred design principles and Agile methodologies. Be ready to discuss the challenges you faced and how you overcame them.

✨Emphasise Leadership and Mentoring

Since the role involves line management and mentoring, be prepared to share your experiences in leading teams and guiding junior designers. Discuss specific instances where you successfully managed conflicts or facilitated difficult conversations, showcasing your strong communication skills.

✨Understand Diverse User Needs

Hippo values inclusive design, so be ready to talk about your experience designing for diverse users, including those with accessibility needs. Share examples of how you've incorporated feedback from various user groups into your designs to ensure they are truly people-centred.

✨Prepare for Client Interactions

As a consultant, you'll need to engage with clients effectively. Practice articulating complex UX concepts in a way that's easy for non-designers to understand. Think of scenarios where you've had to challenge client ideas tactfully while still building supportive relationships.

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