Senior AWS DevOps Engineer - Managed Services

Hippo Digital is recruiting for a Senior DevOps Engineer to join our growing Managed Services team. This is a client facing role, you’ll work across a variety of platforms and cloud-based solutions to ensure our clients environments are robust, scalable and high performing. You will work alongside like-minded, talented engineers, shaping robust, cloud-native systems that our customers can rely on.

Hippo’s Senior Engineers are experts in their field. You will act as a Senior Consultant, providing technical expertise both internally and to our clients. You will support technical deliverables, maintain client relationships, and be passionate about developing yourself and others.

Our solutions empower our customers to build and support secure, scalable, and well-engineered systems. We leverage deep data insights and continuous innovation to deliver awesome platforms that allow our customers to get the most from their digital services. Our Managed Services team are key to supporting the systems we develop on an ongoing basis.

Please note we are looking for candidates who are looking for growth at the Senior level; therefore, the advertised salary band represents the entry point for this level, allowing for clear progression within the role. There is an on-call requirement as part of our Managed Services Team. All applicants must be willing to be part of the rota.

• Demonstrate technical expertise within the Hippo Managed Services community, ensuring user-centred and automated solutions are maintained and optimised based on business requirements and best practices.
• Participate in the team’s on-call rotation to provide out-of-hours support for critical systems.
• Operate in a hands-on environment, supporting various cloud platforms, services, and frameworks.
• Coach and encourage the maintenance of standards in cloud architecture, CI/CD, testing, and platform support.
• Share knowledge with the wider technical community, lead in the recruitment of other Managed Service professionals, and support consultants in their professional development.
• Ensure Hippo’s Managed Services and Engineering communities contribute to the business at a strategic level.

• Demonstrable experience managing production workloads on AWS.
• Strong experience in monitoring, observability and alerting, using tools such as Prometheus, Grafana, CloudWatch or Datadog, with a focus on service health and actionable alerting.
• Experience in maintaining robust pipelines, specifically using GitLab CI/CD or GitHub Actions, including debugging complex pipeline issues.
• Strong experience in the deployment and management of containerised applications.
• Extensive experience maintaining and deploying infrastructure-as-code using Terraform.
• Experience in Identity & Access Management, including working with enterprise identity platforms such as Ping Identity.

As well as a competitive salary which we’re transparent about from the outset, you can also expect a range of benefits:

• Contributory pension scheme (Hippo 6% with employee contributions of 2%).
• 25 days holiday plus UK public holidays.
• Perkbox access for a wide range of discounts.
• Critical illness cover.
• Life assurance and death in service cover.
• Volunteer days.
• Cycle-to-work scheme for the avid cyclists.
• Salary sacrifice electric vehicles scheme.
• Season ticket loans.
• Financial and general wellbeing sessions.
• Flexible benefits scheme with options of private health cover, private dental cover, additional company pension contributions, additional holidays (up to an extra 2 days), wellbeing contributions, charity contributions, tree planting.

At Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio-economic backgrounds can we create an environment where all can contribute and thrive.

We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices.

At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes.

We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world.

Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident in our abilities, authentic in our approach, and passionate about what we do. If you're looking for a digital services partner that can deliver real results, let us help you build for the future and make a lasting impact.

We are headquartered in Leeds and have offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol. We're on the lookout for top talent nationwide but you need to be located within reasonable travelling distance from one of our offices which will be your contracted office location. Given the dynamic nature of a consulting business, you may be required to work on-site at a Hippo office or at an in/out of town client location for a number of days per week (client dependent) and therefore candidates will need to be open/flexible to travel. Plus, we offer a generous relocation support package of up to £8k (please ask for terms and conditions) to help make your move a smooth one.