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- Tasks: Drive customer success and growth by advising partners on Cisco solutions.
- Company: Fast-growing tech distributor focused on collaboration and innovation.
- Benefits: Competitive salary, career development opportunities, and a supportive work culture.
- Other info: Join a dynamic team that values integrity and fosters professional growth.
- Why this job: Make a real impact by helping businesses thrive with cutting-edge technology.
- Qualifications: Fluency in English and French, with strong advisory and relationship-building skills.
The predicted salary is between 40000 - 50000 £ per year.
About the Company
At Hiperdist, we help businesses grow by combining smart distribution with strong partnerships and a people-first approach. We are a fast-growing technology distributor that values collaboration, integrity, and innovation.
About the Role
As a Customer Success Manager (CSM) for Cisco, you will act as a strategic advisor to our partners, driving adoption, value realization, and long-term growth across the Cisco portfolio. You will own the post-sales lifecycle, partnering closely with Sales, Presales, and Renewals teams to ensure customers achieve measurable outcomes and expand their engagement with Cisco solutions. This is a high-impact, partner-facing role requiring fluency in English and French.
Qualifications
Customer Success Manager in Surrey employer: Hiperdist
Contact Detail:
Hiperdist Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager in Surrey
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Hiperdist on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by understanding Cisco's products inside out. We should be ready to discuss how we can drive adoption and value for customers, showcasing our strategic thinking.
✨Tip Number 3
Showcase our people-first approach during interviews. Share examples of how we've built strong relationships in past roles, as this aligns perfectly with Hiperdist's values.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to highlight our fit for the Customer Success Manager role.
We think you need these skills to ace Customer Success Manager in Surrey
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Success Manager role. Highlight your experience with post-sales lifecycle management and any relevant partnerships you've built in previous roles. We want to see how you can drive value for our partners!
Showcase Your Communication Skills: Since this role involves a lot of partner interaction, it's crucial to demonstrate your communication skills. Use clear and concise language in your application, and don’t forget to mention your fluency in English and French. We love candidates who can connect with diverse teams!
Highlight Your Strategic Thinking: As a CSM, you'll need to think strategically about how to drive adoption and growth. In your application, share examples of how you've successfully advised clients or partners in the past. We’re looking for those who can think outside the box and bring innovative solutions to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you're keen on joining our team at Hiperdist!
How to prepare for a job interview at Hiperdist
✨Know Your Cisco Stuff
Make sure you brush up on the Cisco portfolio and its solutions. Understand how they can drive value for customers and be ready to discuss specific examples of how you've helped clients achieve measurable outcomes in the past.
✨Showcase Your People Skills
As a Customer Success Manager, you'll need to demonstrate your ability to build strong relationships. Prepare to share stories that highlight your collaboration with sales and renewals teams, and how you've successfully navigated challenges with partners.
✨Fluency is Key
Since this role requires fluency in both English and French, practice speaking about your experiences in both languages. Be prepared to switch between them during the interview if necessary, showcasing your comfort and confidence.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in Hiperdist's approach to customer success. Inquire about their strategies for driving adoption and how they measure success, which will demonstrate your proactive mindset and alignment with their values.