General Manager

General Manager

Newport +1 Full-Time 42000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to ensure full occupancy and an outstanding student experience.
  • Company: Join one of the UK's top student accommodation providers.
  • Benefits: Enjoy a competitive salary, career progression, and the chance to run a flagship site.
  • Why this job: Make a real impact in a supportive community while developing your leadership skills.
  • Qualifications: Experience in leading teams, sales, or customer-focused sectors is essential.
  • Other info: This role is a 15-month maternity cover with opportunities for growth.

The predicted salary is between 42000 - 60000 £ per year.

We’re partnering with one of the UK’s leading purpose-built student accommodation providers to recruit a General Manager for a site in Bristol.

This is a hands on leadership role where you’ll combine commercial drive with people leadership. From maximising occupancy and driving sales, to overseeing day-to-day operations and creating a community students love, you’ll be at the heart of both the commercial success and operational excellence of the site.

What you’ll be doing

  • Lead, inspire and develop your on-site team, setting high standards and ensuring first-class service delivery.
  • Drive lettings and sales performance to achieve full occupancy and hit commercial targets.
  • Take full ownership of operations: facilities, compliance, health & safety, supplier management, and maintaining a high-quality building environment.
  • Manage budgets, P&L, and financial performance, identifying opportunities to increase revenue and control costs.
  • Build and nurture partnerships with universities, local businesses, and community organisations to raise the profile of the scheme.
  • Shape a thriving student community where residents feel safe, supported, and proud to live.

About you

  • Proven background in operations and people leadership, ideally in PBSA, residential property, hotels, or a similar service-driven sector.
  • Strong commercial mindset – comfortable with lettings, sales & hitting financial targets.
  • Highly organised, proactive, and resilient, with the ability to balance strategic priorities and day-to-day challenges.
  • A natural leader who can empower teams, build culture, and deliver results.

What’s on offer

  • Competitive salary and benefits package.
  • The chance to take full ownership of a large site in Bristol.
  • Genuine opportunities for progression with a market-leading PBSA operator experiencing strong growth.
  • An opportunity to make a tangible impact on students’ lives while running a building with real commercial accountability.

This is a role for someone who thrives on variety, responsibility, and results – a true business leader who enjoys the challenge of combining operational excellence with sales drive.

Locations

Newport Wales

General Manager employer: Hintel UK

As one of the UK’s leading student accommodation providers, we pride ourselves on fostering a vibrant and inclusive work culture in Cardiff. Our General Manager role offers not only a competitive salary and benefits but also the chance to lead a flagship site, empowering your team while ensuring students feel at home. With genuine opportunities for career progression and a commitment to excellence, we are dedicated to creating a supportive environment where you can thrive both personally and professionally.
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Contact Detail:

Hintel UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager

✨Tip Number 1

Familiarise yourself with the local student market in Cardiff. Understanding the needs and preferences of students in the area will help you demonstrate your ability to create a welcoming community and drive occupancy rates.

✨Tip Number 2

Network with local universities and organisations before applying. Building relationships with these institutions can give you insights into their requirements and expectations, which will be invaluable in your role as General Manager.

✨Tip Number 3

Showcase your leadership style through examples of team empowerment and success. Be prepared to discuss specific instances where you've motivated a team to achieve targets, as this is crucial for the hands-on nature of the role.

✨Tip Number 4

Research the latest trends in student accommodation and customer service. Being knowledgeable about current best practices will not only impress during interviews but also show your commitment to delivering an outstanding student experience.

We think you need these skills to ace General Manager

Leadership Skills
Commercial Acumen
Sales and Marketing Expertise
Budget Management
Financial Analysis
Team Development
Customer Service Orientation
Communication Skills
Organisational Skills
Relationship Building
Problem-Solving Skills
Health and Safety Compliance
Community Engagement
Proactive Approach

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in leadership, sales, and team management. Emphasise any previous roles in student accommodation or similar sectors to demonstrate your suitability for the General Manager position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for creating a supportive community for students. Mention specific examples of how you've successfully led teams and achieved financial targets in past roles.

Highlight Key Achievements: In both your CV and cover letter, include quantifiable achievements that reflect your commercial focus. For instance, mention how you increased occupancy rates or improved customer satisfaction in previous positions.

Showcase Communication Skills: Since excellent communication is crucial for this role, ensure your application reflects your ability to engage with diverse stakeholders. Use clear and concise language, and consider including examples of successful partnerships you've built in the past.

How to prepare for a job interview at Hintel UK

✨Showcase Your Leadership Skills

As a General Manager, your ability to lead and motivate a team is crucial. Prepare examples from your past experiences where you successfully led a team to achieve targets or improved performance. Highlight your leadership style and how it aligns with creating a supportive community for students.

✨Demonstrate Commercial Acumen

This role requires a strong commercial focus. Be ready to discuss your experience with budgets, P&L management, and achieving financial targets. Use specific metrics or achievements to illustrate your success in driving sales and occupancy rates.

✨Understand the Student Accommodation Sector

Familiarise yourself with the current trends and challenges in the student accommodation market. Being knowledgeable about what students look for in their living environment will show your commitment to enhancing their experience and your suitability for the role.

✨Prepare Questions for the Interviewers

Engage your interviewers by preparing thoughtful questions about the company culture, expectations for the role, and future growth opportunities. This not only shows your interest in the position but also helps you assess if the company aligns with your career goals.

General Manager
Hintel UK
Location: Newport

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