aparto is seeking a Customer Service Assistant to support resident experience, leasing, administration and community engagement across the property. You will be the first point of contact for residents and partners, handling enquiries across reception, phone and email with a friendly, professional approach.
The role also involves assisting with viewings, bookings and renewals, supporting events and maintaining a safe, welcoming environment for students and visitors across daily operations.
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Student Residence Concierge & Leasing Specialist employer: Hines
Hines Europe is an exceptional employer, offering a dynamic work environment in London where collaboration and innovation thrive within the Investment Management team. Employees benefit from comprehensive training, competitive compensation, and generous vacation packages, all while contributing to a diverse portfolio that enhances cities and promotes sustainable practices. With a strong focus on employee growth and wellbeing, Hines cultivates an inclusive culture that empowers its 5,000 dedicated professionals to excel and make a meaningful impact in the real estate investment sector.
