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- Tasks: Ensure safety and comfort in student homes through repairs and inspections.
- Company: aparto is an award-winning provider of student accommodation across Europe.
- Benefits: Enjoy competitive pay, training opportunities, and a vibrant work culture.
- Why this job: Join a team that values community and personal growth while making a real impact.
- Qualifications: Self-motivated, customer-focused, with basic DIY skills and a desire to learn.
- Other info: Experience in the PBSA industry is a plus but not essential.
The predicted salary is between 24000 - 33600 £ per year.
Overview
Who are we?
aparto is an award-winning accommodation and student experience provider based across the UK, Ireland, Italy, and Spain. We want to provide amazing community experiences by investing in our people. Our facilities and our brand. We believe in student homes, not student rooms, and we want to provide the best experience possible. We strive to improve constantly. To take feedback from our teams, our residents, and our business partners. We aim to provide safe, fun places to live and work.
Responsibilities
Role Profile
As a Maintenance Operative at aparto, you will take ownership of ensuring the safety, comfort, and quality of our student homes at our Brigg Point property. You are pivotal in maintaining our facilities to the high standards expected by our residents. You will have the opportunity to develop in your role with the support and guidance of our General Manager. Responsibilities include, but are not limited to:
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General Repairs: Taking ownership of all general repair tasks to maintain the condition and functionality of student accommodations, in line with health and safety regulations.
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Plumbing and Heating Repairs: Managing basic plumbing and heating repairs with a focus on safety and efficiency, supported by ongoing training provided by facilities management.
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Patch Painting: Completing necessary painting tasks to uphold aesthetic standards, ensuring all work complies with health and safety requirements.
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Inspections: Conducting thorough daily, weekly, and monthly inspections of facilities and grounds, promptly identifying maintenance needs and reporting findings to the Facilities Management team.
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Incident Management: Promptly notifying and escalating incidents to ensure swift resolution, prioritising the safety and well-being of residents and staff.
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Record Keeping: Maintaining accurate records of all inspections, maintenance activities, and safety checks, ensuring compliance with regulatory standards.
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Safety Inspections: Performing comprehensive safety inspections using established checklists, collaborating closely with facilities management to address any safety concerns promptly.
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Storage Areas: Ensuring storage areas are clean and organized throughout the shift.
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Equipment Inspection: Conducting visual inspections of mechanical equipment in plant rooms, ensuring proper operation and promptly reporting any issues to facilities management.
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Fire Alarm Testing and Emergency Response: Testing and logging fire alarm system results regularly, responding promptly to fire and emergency situations as per training provided by facilities management.
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Water Temperature and Flushing: Monitoring and recording water temperatures as required, conducting water flushing procedures to maintain system integrity and safety standards.
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Snow Clearing: Clearing snow and gritting accommodation pathways.
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Portable Appliance Testing (PAT): Conducting annual PAT tests for all portable appliances, ensuring compliance with safety regulations and standards, supported by ongoing training.
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Safety Promotion: Promoting and maintaining safe working practices among staff and residents, actively participating in health and safety training sessions organised by facilities management.
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Clean Workspaces: Maintaining clean, organised work areas to enhance efficiency and safety during maintenance operations, following guidelines set by facilities management.
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Security Awareness: Remaining vigilant about security issues and adhering to security protocols to safeguard residents, property, and personnel, collaborating closely with facilities management on security-related matters.
Qualifications
Person Specifications
We\’re seeking a Maintenance Person who embodies the aparto spirit and values. The ideal candidate should possess the following qualities and skills:
- Self-Motivated: Able to work independently and take initiative.
- Customer-Focused: Prioritises the satisfaction and well-being of our residents.
- Outgoing and Enthusiastic: Friendly, approachable, with a practical approach to problem-solving.
- High Energy: This role can be physically demanding, so high energy levels are important.
- Communication Skills: Effective communication with people at all levels, both orally and in writing.
- Problem-Solving: Demonstrates problem-solving skills and the ability to use initiative.
- Work Standards: Holds to the highest work standards and can independently meet performance targets.
- DIY Skills: Possesses basic DIY skills.
- Desire to Learn: Open to learning and personal development.
Desirable
- PBSA Industry Experience: Previous experience in the Purpose-Built Student Accommodation (PBSA) industry is a plus.
Closing
At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients\’ needs.
While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines\’ success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.
Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.
We are an equal opportunity employer and support workforce diversity.
No calls or emails from third parties at this time please.
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Maintenance Operative employer: Hines
Contact Detail:
Hines Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Operative
✨Tip Number 1
Familiarise yourself with the specific maintenance tasks mentioned in the job description, such as plumbing, heating repairs, and safety inspections. This will help you demonstrate your understanding of the role during any discussions or interviews.
✨Tip Number 2
Showcase your customer-focused attitude by preparing examples of how you've previously prioritised resident satisfaction in your work. This will resonate well with aparto's commitment to providing an excellent student experience.
✨Tip Number 3
Highlight any DIY skills or relevant experience you have, especially if it relates to the PBSA industry. This can set you apart from other candidates and show that you're ready to hit the ground running.
✨Tip Number 4
Prepare to discuss your approach to problem-solving and how you handle unexpected maintenance issues. Being able to articulate your thought process will demonstrate your initiative and self-motivation, which are key qualities for this role.
We think you need these skills to ace Maintenance Operative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Maintenance Operative. Emphasise any previous maintenance work, DIY skills, or customer service experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of aparto's values and how you embody them, such as being self-motivated and customer-focused.
Highlight Relevant Skills: In your application, clearly outline your problem-solving abilities, communication skills, and any DIY skills you possess. These are crucial for the Maintenance Operative role and should be front and centre.
Show Willingness to Learn: Express your desire for personal development and learning in your application. Mention any relevant training or certifications you have completed, especially those related to health and safety or maintenance.
How to prepare for a job interview at Hines
✨Show Your DIY Skills
As a Maintenance Operative, you'll need basic DIY skills. Be prepared to discuss your experience with repairs and maintenance tasks. Bring examples of past work or projects you've completed to demonstrate your hands-on abilities.
✨Emphasise Safety Awareness
Safety is paramount in this role. Make sure to highlight your understanding of health and safety regulations during the interview. Discuss any relevant training you've had and how you prioritise safety in your previous roles.
✨Demonstrate Problem-Solving Abilities
This position requires quick thinking and effective problem-solving. Prepare to share specific examples of challenges you've faced in maintenance roles and how you resolved them. This will showcase your initiative and resourcefulness.
✨Be Customer-Focused
Since the role involves interacting with residents, it's important to convey your customer service skills. Share experiences where you've gone above and beyond to ensure satisfaction, showing that you genuinely care about the well-being of others.
