HR Coordinator in London

When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you’ll be a part of shaping our future in the years to come. Helix is a specialist property management company established in 1996, focused on building long-lasting and transparent client and occupier relationships. We manage a nationwide portfolio of over 200 properties totalling around 7.5 million sq.ft. and comprising all commercial asset classes. Our whole business, including the accounts team, is under one roof with all staff based in the same Central London office.

The HR Coordinator role is based in the Helix head office in Covent Garden, London. The position provides day-to-day HR coordination and administrative support across the employee lifecycle, ensuring accurate, compliant and efficient HR operations. This is a dedicated HR role, focused on HR administration, systems, recruitment support and employee data management. The role also includes HR coordination for aparto employees in the UK and Ireland.

Responsibilities include, but are not limited to:

• HR Administration & Employee Lifecycle
  • Act as the first point of contact for general HR queries.
  • Compile, maintain and update accurate electronic employee records, including contracts, amendments, holiday and sickness records.
  • Support HR administration across the employee lifecycle, including preparing employment contracts and offer letter documentation, new starter administration and employee orientations, role, salary and contractual changes, leaver administration and exit paperwork, assist with exit interviews and completion of termination documentation.
• HR Systems
  • Manage and maintain the Workday HR platform, ensuring all data entered is accurate and up to date.
  • Process new starters, employee changes and terminations in Workday.
• Payroll & Benefits Support
  • Ensure that payroll updates are communicated inline with monthly payroll deadlines.
  • Prepare and maintain accurate data relating to payroll and benefits.
  • Support documentation and data accuracy for payroll processing.
• Recruitment & Onboarding Support
  • Liaise with the Hines HR Europe team on recruitment processes.
  • Lead onboarding activities, including ensuring Right-to-Work documentation is completed and employee records are set up accurately.
• Employee Relations & Compliance
  • Provide administrative support for employee relations matters, liaising with the Helix consultant, including record-keeping and meeting coordination.
  • Assist with TUPE (Transfer of Undertakings Protection of Employment Regulations) processes, supporting accurate documentation and employee data management.
  • Review HR policies and procedures on a regular basis and ensure HR personnel files remain up to date.
• Training & Development
  • Support the organisation of training programmes, workshops and seminars.
  • Maintain training records and support tracking of attendance and completion.
  • Monitor completion of mandatory training and annual compliance requirements.

Minimum Requirements include:

• 2+ years of HR administration or coordination experience.
• Relevant bachelor’s degree is desirable or at least 4 years of experience in a similar role.
• Strong experience and involvement in advanced administration within the context of an office.
• Proficient user of Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams and Zoom.
• Some experience in a real estate or property environment useful, not essential.

Personal Qualities:

• Proactive, self-motivated and adept at using own initiative to be most effective.
• Ability to work well under pressure, meet tight deadlines, and handle multiple tasks simultaneously.
• High attention to detail and accuracy.
• Exceptional organisational and time management skills.
• Positive energy and contribution to team spirit.
• Loyalty, discretion and tact.
• Manage conflict and create conflict resolutions.
• Good level of research skills and interest in Human Resources.

At Hines, we strive for excellence as a leading global real estate investment manager, driven by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs. While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognise that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritise investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centring our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive. Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024.

We are an equal opportunity employer and support workforce diversity. No calls or emails from third parties at this time please.