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- Tasks: Lead a team to create memorable experiences for student residents and manage property operations.
- Company: Join aparto, a vibrant community-focused student accommodation provider across Europe.
- Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
- Other info: Dynamic role with a focus on community, sustainability, and operational excellence.
- Why this job: Make a real impact on students' lives while developing your leadership skills.
- Qualifications: Experience in property management software and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
At aparto, we’re more than just student accommodation – we’re a community that acts as a home‑away‑from‑home for students across the UK, Ireland, Italy, and Spain. We understand that university life is a significant transition for many, often marking the first time they’ve lived away from their families. That’s why we strive to make aparto not just a place to stay, but a vibrant, supportive environment where students can make lifelong friends, discover new possibilities, and have experiences that will shape their futures.
Responsibilities
- As General Manager you will lead your team to create positive, memorable experiences for our residents while ensuring that properties meet operational, financial, and business performance goals.
- You will champion and execute company strategies related to property management operations, driving improvement and operational excellence.
- Develop the annual Business Plan in collaboration with Operations and Sales management.
- Monitor the plan through weekly forecasts.
- Manage contract negotiations with suppliers and partners.
- Actively participate in the commercialization of residence services for both B2B and B2C clients via various sales platforms.
- Implement strategies to increase operational efficiency and reduce costs where possible.
- Review and analyze monthly reporting with the finance team for reporting to ownership.
- Manage teams, training, and job satisfaction alongside Operations Management.
- Coordinate and follow up on the Annual Occupational Risk Prevention Plan.
- Work on continuous quality improvement through analysis and execution of action plans.
- Oversee daily operations: check‑in, check‑out, cleaning, incidents, maintenance, etc.
- Maintain operational contact with B2B clients and follow up on agreements during their stay.
- Coordinate and support events held at the establishment.
- Comply with ESG policies and manage/supervise sustainability certifications.
- Ensure compliance with local and/or national legal requirements regarding the activity.
- Guarantee a warm and welcoming environment for clients, employees, and visitors.
- Ensure the residence provides a safe environment for living and working.
Qualifications
- Good level of general education.
- Experience using property management software is essential.
- Proficiency in Microsoft Office packages, including Word, Excel, and Outlook.
- Strong written and numeric skills.
- Excellent communication skills at all levels.
- Great knowledge and understanding of operations management with the ability to implement it effectively.
- This role would suit someone with an approachable yet professional, responsive, and dedicated manner.
We are an equal opportunity employer and support workforce diversity.
General Manager - Student Housing employer: Hines
Contact Detail:
Hines Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Student Housing
✨Tip Number 1
Network like a pro! Reach out to your connections in the student housing sector or related fields. Attend events, join online forums, and don’t be shy about asking for informational interviews. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research aparto and understand our values and mission. Think about how your experience aligns with creating positive experiences for residents. We want to see your passion for making student life better!
✨Tip Number 3
Show off your skills! If you have experience with property management software or operational excellence, be ready to discuss specific examples. We love hearing about how you’ve driven improvements and made a difference in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in being part of our aparto community!
We think you need these skills to ace General Manager - Student Housing
Some tips for your application 🫡
Show Your Passion for Community: When writing your application, let us see your enthusiasm for creating a supportive environment for students. Share any relevant experiences that highlight your commitment to community building and how you can contribute to making aparto a home away from home.
Be Clear and Concise: We appreciate straightforward communication! Make sure your application is easy to read and gets straight to the point. Use bullet points where necessary to highlight your skills and experiences that align with the role of General Manager.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific responsibilities and qualifications mentioned in the job description. Show us how your unique background makes you the perfect fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, we can ensure your application reaches the right hands quickly, and you’ll be one step closer to joining our vibrant community at aparto!
How to prepare for a job interview at Hines
✨Know the Company Inside Out
Before your interview, take some time to really understand aparto's mission and values. Familiarise yourself with their approach to student accommodation and community building. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a General Manager, you'll be leading a team, so be prepared to discuss your leadership style and experiences. Think of specific examples where you've successfully managed a team or improved operations. Highlight how you can create a positive environment for both staff and residents.
✨Prepare for Operational Questions
Expect questions about property management and operational efficiency. Brush up on your knowledge of property management software and be ready to discuss how you've implemented strategies to improve performance in previous roles. Use metrics and results to back up your claims.
✨Engage with Your Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and future goals. This shows that you're not just interested in the job, but also in how you can contribute to the company's success and growth.