At a Glance
- Tasks: Manage day-to-day operations and engineering services for a portfolio of properties.
- Company: Join Helix, a leading property management company under Hines, known for innovation.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Opportunity for career growth in a supportive and diverse workplace.
- Why this job: Shape the future of property management while delivering top-notch service.
- Qualifications: Experience in multi-site property management and strong communication skills required.
The predicted salary is between 50000 - 60000 € per year.
When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you’ll be a part of shaping our future in the years to come.
Helix is a specialist property management company established in 1996. We are focused on building long-lasting and transparent client and occupier relationships. We manage a nationwide portfolio of over 200 properties totalling around 7.5 million sq.ft. and comprising all commercial asset classes. Our whole business, including the accounts team, is under one roof with all staff based in the same Central London office. In February 2022, Helix was acquired by Hines marking an exciting new chapter to further propel our property management offering and customer centric approach in the UK.
Responsibilities:
- Responsible for all aspects of the day-to-day management and delivery of all engineering services to the occupiers, including project management of plant and space refurbishment within a live site.
- Maintain the highest levels of hospitality and customer service while ensuring that service delivery, financial management, and project timelines are met in accordance with contractual agreements.
- Manage service contracts, assess quotes and fees to ensure best value and deliverability.
- Co-ordinate and develop a first class service team with key service contractors.
- Hold progress monitoring meetings, at least monthly, with the services maintenance contractors to monitor compliance with the contract scope of works and progress with the planned preventative maintenance activity.
- Control costs in line with budget (or agreed variances) associated with planned maintenance and additional works.
- Supervise the maintenance audit regimes and safe systems of work, and actively manage continuous improvement by the contractor.
- Supervise the provision of all service delivery to buildings under management, having regard to the standards required.
- Act within the authority delegated by Helix Property.
- Perform any other duties necessary in the interest of the smooth and efficient running of the building.
- Ensure all duties and responsibilities are executed to the industry's 'Best Practice Standards'.
- Be available out of 'normal' working hours and at short notice if the needs of the building so require.
- Strict adherence to non-disclosure agreements and a high degree of confidentiality.
Qualifications:
Essential:
- Membership of a Professional body (e.g. BIFM / IFMA)
- IOSH / NEBOSH
- Managing multi-site property experience
- Basic understanding of commercial leases / service charges
- Experience of liaising with clients, occupiers, consultants and local authorities
- Knowledge of current Health & Safety legislation
- Good knowledge of buildings, maintenance and service
Desirable:
- Similar experience within a competitor company
Key Skills:
- Strong communication skills, both verbal and written
- Good numerical skills including computer literacy (Excel, Word, MS Outlook)
- Project and financial management
- Ability to work alone or as part of a team
- High level of organisational and administrative skills
- Proven track record in managing third-party contractors
- Able to use initiative and take responsibility
- Ability to work under pressure
We are an equal opportunity employer and support workforce diversity.
Facilities Manager in City of Westminster employer: Hines
At Helix, a Hines Company, we pride ourselves on fostering a collaborative and innovative work environment in our Central London office, where all staff are united under one roof. As a Facilities Manager, you will benefit from our commitment to employee growth through continuous training and development opportunities, while enjoying a culture that prioritises hospitality and exceptional service delivery. Join us to be part of a dynamic team that values transparency and long-lasting relationships, ensuring your contributions directly impact our reputation as an industry leader.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Manager in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend events, and join relevant groups. The more people you know in the facilities management world, the better your chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by researching Helix and Hines thoroughly. Understand their values and recent projects so you can show how you fit into their vision. Tailor your answers to reflect their customer-centric approach.
✨Tip Number 3
Showcase your project management skills! Be ready to discuss specific examples where you've successfully managed budgets, timelines, and teams. This will demonstrate your ability to handle the responsibilities of a Facilities Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Facilities Manager in City of Westminster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Facilities Manager role. Highlight your experience in managing multi-site properties and any relevant qualifications like BIFM or IFMA membership. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about facilities management and how you can contribute to our team at Helix. Keep it concise but impactful – we love a good story!
Showcase Your Communication Skills:Strong communication is key in this role, so make sure your written application reflects that. Use clear language and structure your application well. We want to see your ability to convey information effectively right from the start!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Helix!
How to prepare for a job interview at Hines
✨Know Your Stuff
Make sure you brush up on your knowledge of facilities management, especially around engineering services and project management. Familiarise yourself with the latest health and safety legislation, as well as any relevant professional body memberships like BIFM or IFMA.
✨Showcase Your Experience
Prepare to discuss your previous experience managing multi-site properties and working with third-party contractors. Have specific examples ready that highlight your ability to control costs, manage service contracts, and ensure compliance with best practice standards.
✨Demonstrate Strong Communication Skills
Since this role involves liaising with clients, occupiers, and contractors, be ready to showcase your strong verbal and written communication skills. Practice articulating your thoughts clearly and confidently, as this will be crucial in your interactions during the interview.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you would handle real-life situations in facilities management. Think about challenges you've faced in the past and how you resolved them, particularly in terms of maintaining high levels of customer service and managing project timelines.
