At a Glance
- Tasks: Lead people projects, manage employee relations, and drive performance improvements.
- Company: Hinduja Global Solutions, a leader in customer experience and business process management.
- Benefits: Fully remote work, 25 days holiday, employee assistance programmes, and referral bonuses.
- Other info: Join a diverse, people-focused environment with opportunities for growth and lifelong connections.
- Why this job: Make a real impact while fostering a coaching culture and developing your career.
- Qualifications: Experience in managing employee relations and leading people projects; CIPD Level 5 preferred.
The predicted salary is between 36000 - 60000 £ per year.
Talent Partner | Hiring talent, improving HR systems, and delivering transformation that works
Hinduja Global Solutions (HGS) is an innovative leader in Customer Experience and Business Process Management with over four decades of providing services. Our customer-obsessed ethos combined with a pioneering approach places digital solutions at the core of our operations. As we navigate the digital era, we strive to revolutionize customer experiences, equipping our clients with a significant competitive advantage.
Are you a hands‑on People leader who can turn strategy into delivery? At HGS, our People Services Business Partners align People strategy with business goals, manage complex employee relations, and lead projects that lift performance and culture. You will partner with senior leaders, work closely with Trade Union colleagues, use insight and analytics to guide decisions, and oversee initiatives across engagement, wellbeing, diversity and inclusion.
This is a fixed term maternity cover and includes line management of team members with responsibility for their performance, development, and day‑to‑day support.
HGS Champions a Coaching Culture: HGS is dedicated to fostering a culture of coaching where continuous learning and development are integral to everyday life. Our coaching culture empowers employees to achieve their full potential, with support from colleagues, managers, and mentors, through feedback, mentorship, and diverse learning opportunities. If you are passionate about growth, both for yourself and others, HGS offers the ideal platform to build your career and thrive in an environment focused on development and collaboration.
Why choose us?
HGS is a global leader in customer experience management. With more than 18,000 employees spread across 9 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people‑first philosophy and experience serving over 1,100 of the world’s leading brands, HGS is the perfect place to build your future!
- Fully remote working
- Refer‑A‑Friend bonuses
- Employee assistance programs
- 25 days holiday, plus bank holidays (increasing with service)
- People‑focused environment where you’ll make lifetime connections and friendships
What We Are Looking For
- Do you have proven experience managing complex employee relations with confidence and fairness?
- Can you lead People projects end to end, aligning them with business goals and delivering results?
- Are you skilled at turning data into insight and actions that drive better performance and employee experience?
- Can you influence senior leaders and build trusted relationships, including with Trade Unions?
- Are you ready to take on line management responsibility, coaching and developing team members?
If this sounds like you, and you’re ready to deliver projects that make a real impact, we’d love to hear from you.
Requirements
- Demonstrated experience leading People projects in talent, organisational development, and performance management.
- CIPD Level 5 qualification (or working towards it)
- Strong employee relations expertise and thorough knowledge of UK employment law.
- Proven ability to partner with senior stakeholders and external partners, including Trade Unions.
- Confident people manager with experience leading and developing direct reports.
As an equal opportunity employer, HGS is dedicated to diversity, inclusivity and equity. HGS does not discriminate on the basis of race, ethnicity, religion, sex, national origin, age, veteran disability, genetic information or any other reason prohibited by law in employment. We believe in the power of diversity to create an environment where every individual excels, and our diverse customer and colleague base is deeply understood.
People Services Business Partner in Warrington employer: Hinduja Global Solutions Limited
Hinduja Global Solutions (HGS) is an exceptional employer that champions a people-first philosophy, fostering a coaching culture where continuous learning and development are at the forefront. With fully remote working options, generous holiday allowances, and a commitment to diversity and inclusion, HGS provides a supportive environment for its employees to thrive and build meaningful connections. As a global leader in customer experience management, HGS offers unparalleled opportunities for professional growth and the chance to make a significant impact within a collaborative team.
Contact Details:
Hinduja Global Solutions Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land People Services Business Partner in Warrington
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Hinduja Global Solutions Limited!
✨Leverage Your University Connections
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Hinduja Global Solutions Limited.
We think you need these skills to ace People Services Business Partner in Warrington
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Hinduja Global Solutions Limited. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Hinduja Global Solutions Limited and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Hinduja Global Solutions Limited. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Hinduja Global Solutions Limited's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Hinduja Global Solutions Limited
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Hinduja Global Solutions Limited.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Hinduja Global Solutions Limited will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Hinduja Global Solutions Limited and how you would contribute to adapting HR strategies.
