Customer Service Team Leader - 12 Month Fixed-Term in Hinckley

Customer Service Team Leader - 12 Month Fixed-Term in Hinckley

Hinckley Full-Time On-site
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Hinckley and Rugby Building Society is seeking a Customer Service Team Leader in our Operations team. This is a secondment for internal applicants and a 12-month fixed-term contract for external candidates, focused on delivering excellent service to our members.

You will lead, coach and develop a team of Customer Service Assistants, monitor performance and quality, and ensure compliance with procedures and risk controls.

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Customer Service Team Leader - 12 Month Fixed-Term in Hinckley employer: Hinckley and Rugby Building Society

Join our dynamic Risk and Compliance team as a Prudential Risk Specialist, where you'll play a crucial role in safeguarding financial stability within a collaborative and purpose-driven environment. We prioritise employee growth through continuous professional development and foster a culture of ethics and innovation, ensuring that your contributions directly impact the Society's resilience and regulatory compliance. Located in a vibrant community, we offer a unique opportunity to influence strategic decisions while being part of a diverse and inclusive workplace that values every individual's input.

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Contact Details:

Hinckley and Rugby Building Society Recruitment Team