Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch customer service and administrative support in waste management.
- Company: Hinckley and Bosworth Borough Council, committed to excellent public services.
- Benefits: Flexible working, generous pension, annual leave, and bank holidays.
- Why this job: Join a dedicated team making a real difference in your community.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Exciting opportunity with career growth in a supportive environment.
The predicted salary is between 25185 - 26403 £ per year.
Waste Management at Hinckley and Bosworth Borough Council is currently looking to expand its dedicated team of waste management professionals ahead of implementing a new Food Waste Collection Service from February next year. We are committed to providing excellent customer service for our front-line public priority services. We take pride in our frontline services and have invested this year in a brand new fleet of Refuse Collection Vehicles (RCVs) with the delivery of our Food Waste vehicles planned for February next year.
To help achieve our objectives of delivering high quality front-line services, we are looking to recruit a customer-focussed person to work within our busy Waste Support Team. You will need to have effective communication skills and a focus on meeting customer needs in this busy public facing team.
Duties include:
- Providing excellent customer service to our residents through effective administrative support to our Waste Collection operations
- Use of Microsoft Office applications (Outlook, Word, and Excel)
- Dealing with enquiries from customers, contractors, councillors and staff on the phone, face to face, by letter and via email
- Liaison with Supervisors in respect of service requests
- Liaison with the Councils Contact Centre to assist in resolving service specific enquiries
For an informal discussion about this exciting opportunity please call Leonnie White, Waste Support Team Leader on 01455 255994.
Closing date: 23 November 2025
Interview date: 5 December 2025
Hinckley & Bosworth - A PLACE OF OPPORTUNITY Situated at the very heart of England on the border of the East and West Midlands, Hinckley is well connected by major transport links to the cities of Leicester, Coventry and Birmingham and in an ideal location for commuting being close to major transport links of the M1, M6, M69, M42 and the A5.
We welcome applications from all of the community. Benefits include flexible working options, generous pension scheme and annual leave plus bank holidays. Reasonable workplace adjustments are considered for all roles.
Waste Management Support Officer employer: Hinckley And Bosworth Borough Council
Contact Detail:
Hinckley And Bosworth Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waste Management Support Officer
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the Waste Management Support Team at Hinckley and Bosworth. Understanding their goals and challenges will help you connect with them during your chat.
✨Tip Number 2
Show off your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. This role is all about providing excellent service, so let that shine through in your conversation.
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do a mock interview with you. This will help you feel more confident and articulate when discussing your skills and how they relate to the Waste Management role.
✨Tip Number 4
Apply through our website! We want to see your application come through our platform. It’s the best way to ensure it gets noticed, and you’ll be one step closer to joining our fantastic team!
We think you need these skills to ace Waste Management Support Officer
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in providing excellent customer service. We want to see how you’ve effectively communicated with customers in the past, whether it’s face-to-face or over the phone.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Waste Management Support Officer role. Mention specific duties from the job description that you’re excited about and how your skills match.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and is considered promptly!
How to prepare for a job interview at Hinckley And Bosworth Borough Council
✨Know Your Waste Management Stuff
Make sure you brush up on the basics of waste management and the specific services offered by Hinckley and Bosworth Borough Council. Familiarise yourself with their new Food Waste Collection Service and be ready to discuss how you can contribute to its success.
✨Show Off Your Customer Service Skills
Since this role is all about providing excellent customer service, think of examples from your past experiences where you've gone above and beyond for customers. Be prepared to share these stories during the interview to demonstrate your commitment to meeting customer needs.
✨Get Comfortable with Microsoft Office
As you'll be using Microsoft Office applications like Outlook, Word, and Excel, it’s a good idea to practice your skills beforehand. Consider preparing a few examples of how you've used these tools in previous roles to streamline processes or improve communication.
✨Prepare Questions for the Team Leader
Interviews are a two-way street! Prepare thoughtful questions to ask Leonnie White, the Waste Support Team Leader. This shows your interest in the role and helps you gauge if the team is the right fit for you. Think about asking about team dynamics or upcoming projects.
