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- Tasks: Provide frontline housing advice and support to those facing homelessness.
- Company: Join a dedicated team focused on making a difference in the community.
- Benefits: Competitive salary, flexible hours, and valuable experience in social services.
- Why this job: Make a real impact by helping individuals secure safe housing.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: 12-month contract with opportunities for personal growth and development.
The predicted salary is between 26403 - 29540 £ per year.
We require a Housing Triage Assessment Officer within the Housing Options Team to provide a frontline, customer focused housing service, triaging the needs of applicants facing homelessness and assisting them to proceed with their application.
Duties will include:
- Providing advice and support to individuals facing housing difficulties.
- Assessing the needs of applicants and determining appropriate actions.
- Collaborating with other agencies to ensure comprehensive support.
Grade 4, £26,403 up to £29,540 per annum pro rata. 37 hours per week, 12 months contract covering maternity.
Housing Advice Workers in Burbage employer: Hinckley And Bosworth Borough Council
Contact Detail:
Hinckley And Bosworth Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Advice Workers in Burbage
✨Tip Number 1
Make sure you know the ins and outs of the Housing Triage Assessment role. Brush up on your knowledge about housing options and homelessness support. This will help you stand out during interviews and show that you're genuinely interested in the position.
✨Tip Number 2
Network like a pro! Reach out to current or former Housing Advice Workers on LinkedIn or at local events. They can provide insider tips and might even give you a heads-up about job openings before they go public.
✨Tip Number 3
Practice your interview skills with a friend or family member. Focus on common questions related to housing services and customer care. The more comfortable you are, the better you'll perform when it counts!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Housing Advice Workers in Burbage
Some tips for your application 🫡
Keep Your CV Fresh: Make sure your CV is up to date and tailored for the Housing Triage Assessment Officer role. Highlight relevant experience and skills that match the job specs to catch our eye!
Read the Job Specs Carefully: Before you hit apply, take a good look at the job description. Understanding what we’re looking for will help you align your application with our needs and show us you’re the right fit.
Show Your Customer Focus: Since this role is all about providing a frontline, customer-focused housing service, make sure to showcase any relevant experience in your application. We want to see how you’ve helped others in similar situations!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at Hinckley And Bosworth Borough Council
✨Know Your Stuff
Make sure you thoroughly understand the role of a Housing Triage Assessment Officer. Familiarise yourself with the key responsibilities and the specific needs of applicants facing homelessness. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is customer-focused, be ready to share examples of how you've successfully handled challenging situations with clients in the past. Think about times when you went above and beyond to assist someone, as this will demonstrate your commitment to providing excellent service.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific scenarios related to housing assessments. Practice your responses to common situations, such as dealing with an upset applicant or prioritising urgent cases. This will help you think on your feet during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team and the organisation. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you. Consider asking about the challenges the team currently faces or how success is measured in this position.