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For Companies At a Glance
- Tasks: Manage the full property process, ensuring smooth operations for tenants and landlords.
- Company: Join Hinchcliffe’s, a family-run property management company in Leeds with a diverse portfolio.
- Benefits: Enjoy a competitive salary, 28 days holiday, free parking, and a supportive team culture.
- Why this job: Be part of a friendly team where your contributions matter and personal growth is encouraged.
- Qualifications: Experience managing residential properties, strong customer service skills, and knowledge of lettings legislation required.
- Other info: Full-time role, Monday to Friday, with opportunities for development and a varied work environment.
If you’re looking for a role that offers real variety, personal development, and the chance to work with a friendly, supportive team - this could be just the job for you!
Hinchcliffe’s is a successful and growing Commercial and Residential Property Management company based in the heart of Horsforth, Leeds. Family-run and client-focused, they manage a diverse portfolio of 100+ properties and over 300 tenants - including both national and independent businesses - across Yorkshire's charming market towns. With a commitment to professionalism, high standards, and continuous development, the team is passionate about delivering top-tier service to both landlords and tenants alike.
The Role
This is a fantastic opportunity for an experienced Residential Property Manager to join a warm and welcoming team. You’ll be at the heart of operations, overseeing the entire rental process and ensuring a smooth, compliant, and high-quality experience for tenants and landlords.
Key Responsibilities:
- Oversee the full property management process, from lettings to compliance
- Liaise with agents, arrange lets, and handle all related documentation
- Use in-house CRM and property management software
- Respond to day-to-day tenant queries efficiently and professionally
- Manage end-of-tenancy procedures, inspections, and deposit returns/disputes
- Handle renewals, rent reviews, and legal tenancy issues
- Ensure health & safety compliance across the portfolio
- Support the maintenance team with repairs and contractor coordination
- Conduct regular property inspections and maintain high standards
- Collaborate with the accounts team on rent arrears and payment plans
- Update utility providers and council tax accounts during tenancy changes
- Maintain GDPR-compliant data handling
- Assist with development projects and conversions
- Promote the business and contribute to continuous improvement
Benefits:
- Competitive salary of £28,000 – £32,000 (depending on experience)
- Free on-site car parking
- 28 days holiday + 8 bank holidays
- Friendly, family-run team culture
- Real scope for development and growth in a varied role
The Ideal Candidate:
We’re looking for someone confident, capable, and passionate about property management. You’ll thrive in a fast-paced environment, bring attention to detail, and enjoy solving problems to keep everything running smoothly.
About you:
- Proven experience managing a residential portfolio of 90+ units
- Strong knowledge of lettings legislation and required documentation
- A commitment to outstanding customer service
- Proficiency with Microsoft Office; experience in property software is a plus
- The ability to work independently and collaboratively
- Excellent organisational and time-management skills
- A proactive, professional, and presentable approach
- A full UK driving licence and access to a fully insured vehicle
Join a team where your voice is heard and your work truly matters.
How to apply for the role:
If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please.
Residential Property Manager employer: Hinchcliffes
Contact Detail:
Hinchcliffes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residential Property Manager
✨Tip Number 1
Familiarise yourself with the local property market in Horsforth and surrounding areas. Understanding the unique characteristics of the properties and tenants in this region will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the property management field. Attend local property events or join online forums to connect with others in the industry, which can lead to valuable insights and potential referrals.
✨Tip Number 3
Brush up on your knowledge of lettings legislation and compliance requirements. Being well-versed in these areas will demonstrate your commitment to professionalism and high standards, which is crucial for this role.
✨Tip Number 4
Prepare to discuss your experience managing a residential portfolio during the interview. Be ready to share specific examples of how you've handled tenant queries, inspections, and compliance issues effectively.
We think you need these skills to ace Residential Property Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in residential property management. Focus on your achievements, such as managing a portfolio of 90+ units and any specific compliance or customer service successes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property management and your understanding of the role. Mention how your skills align with the responsibilities listed in the job description, such as overseeing the full property management process and handling tenant queries.
Highlight Relevant Skills: In your application, emphasise your knowledge of lettings legislation, proficiency with property management software, and strong organisational skills. These are key attributes that the company is looking for.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in property management.
How to prepare for a job interview at Hinchcliffes
✨Showcase Your Experience
Be prepared to discuss your previous experience managing residential portfolios, especially if you've handled 90+ units. Highlight specific challenges you've faced and how you overcame them, as this will demonstrate your capability in the role.
✨Know Your Legislation
Brush up on lettings legislation and required documentation before the interview. Being able to confidently discuss compliance and legal issues will show that you are knowledgeable and serious about the responsibilities of a Residential Property Manager.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided outstanding customer service in past roles. This is crucial in property management, so be ready to explain how you handle tenant queries and resolve issues efficiently.
✨Emphasise Team Collaboration
Since the role involves working closely with various teams, be sure to highlight your ability to collaborate effectively. Share experiences where teamwork led to successful outcomes, showcasing your interpersonal skills and adaptability.
