Night Front Desk & Guest Services Specialist in Manchester
Night Front Desk & Guest Services Specialist

Night Front Desk & Guest Services Specialist in Manchester

Manchester Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome guests and provide exceptional service during the night shift.
  • Company: A well-known hotel in Manchester with a focus on guest satisfaction.
  • Benefits: Discounts, career progression opportunities, and a supportive work environment.
  • Why this job: Join a dynamic team and make guests feel at home while enhancing your skills.
  • Qualifications: Experience in hotel reception or customer service and strong communication skills.
  • Other info: Perfect for night owls looking for a rewarding role in hospitality.

The predicted salary is between 24000 - 36000 £ per year.

A well-known hotel in Manchester is seeking a Night Receptionist to ensure guests feel welcome and secure while delivering exceptional service during the night shift.

Responsibilities include:

  • Assisting guests with check-ins and check-outs
  • Monitoring hotel safety
  • Maintaining accurate records

Ideal candidates will have:

  • Experience in hotel reception or customer service
  • Strong communication skills
  • Attention to detail

The role offers various benefits, including discounts and opportunities for career progression.

Night Front Desk & Guest Services Specialist in Manchester employer: Himanchestercity

Join our esteemed hotel in Manchester, where we prioritise a supportive work culture that values your contributions and fosters professional growth. As a Night Front Desk & Guest Services Specialist, you'll enjoy competitive benefits, including exclusive discounts and clear pathways for career advancement, all while being part of a team dedicated to providing exceptional guest experiences during the night shift.
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Contact Detail:

Himanchestercity Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Night Front Desk & Guest Services Specialist in Manchester

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hotel industry. A personal recommendation can go a long way in landing that Night Front Desk role.

✨Tip Number 2

Practice your communication skills! Since this role is all about making guests feel welcome, try role-playing common scenarios with a friend. This will help you feel more confident when it comes to handling check-ins and guest inquiries.

✨Tip Number 3

Show off your attention to detail! During interviews, share specific examples of how you've maintained accurate records or ensured safety in previous roles. This will demonstrate that you're the perfect fit for the job.

✨Tip Number 4

Don't forget to apply through our website! We make it super easy for you to find and apply for the Night Receptionist position. Plus, you'll get access to exclusive benefits and career progression opportunities!

We think you need these skills to ace Night Front Desk & Guest Services Specialist in Manchester

Customer Service
Communication Skills
Attention to Detail
Record Keeping
Hotel Reception Experience
Safety Monitoring
Check-in and Check-out Assistance
Problem-Solving Skills

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference in how we perceive your fit for the Night Front Desk role.

Tailor Your Experience: Make sure to highlight any relevant experience you have in hotel reception or customer service. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!

Be Detail-Oriented: Attention to detail is key in our industry. Double-check your application for any typos or errors before submitting it. We appreciate candidates who take the time to ensure their application is polished and professional.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Night Front Desk & Guest Services Specialist position. Plus, it’s super easy!

How to prepare for a job interview at Himanchestercity

✨Know the Hotel Inside Out

Before your interview, do some research on the hotel. Familiarise yourself with its services, amenities, and any recent news. This will not only show your genuine interest but also help you answer questions more confidently.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a guest. This will demonstrate your suitability for the role.

✨Practice Common Interview Questions

Anticipate questions related to night shifts, handling emergencies, and guest interactions. Practising your responses can help you articulate your thoughts clearly and reduce nerves during the actual interview.

✨Dress the Part

Even though it’s a night shift position, first impressions matter. Dress smartly and professionally to convey that you take the opportunity seriously. It shows respect for the interviewers and the establishment.

Night Front Desk & Guest Services Specialist in Manchester
Himanchestercity
Location: Manchester

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