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For Companies At a Glance
- Tasks: Welcome guests, manage check-ins/outs, and ensure accurate billing.
- Company: Leading hotel in Manchester with a focus on guest satisfaction.
- Benefits: Flexible hours, career advancement, and a fun team environment.
- Why this job: Join a passionate team and create memorable experiences for guests.
- Qualifications: Experience in hotel reception and ability to work flexible hours.
- Other info: Great opportunity to grow your career in the hospitality industry.
The predicted salary is between 24000 - 36000 £ per year.
A leading hotel in Manchester is seeking a passionate Receptionist to provide outstanding customer service. In this role, you will welcome guests, check them in and out using Opera PMS, and ensure all guest charges are accurate.
Ideal candidates are experienced hotel receptionists who can work flexible hours, including weekends. Join a fun and successful team dedicated to creating memorable guest experiences while advancing your career in hospitality.
Guest Experience Specialist - Front Desk in Manchester employer: Himanchestercity
Contact Detail:
Himanchestercity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Specialist - Front Desk in Manchester
✨Tip Number 1
Make sure to research the hotel and its values before your interview. Knowing what makes them tick will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face at the front desk and how you'd handle them. This will not only boost your confidence but also impress the hiring team with your proactive approach.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Show up looking sharp and professional to convey that you take the role seriously and are ready to represent their brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are enthusiastic about joining our team directly.
We think you need these skills to ace Guest Experience Specialist - Front Desk in Manchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you care about providing outstanding customer service and creating memorable experiences for guests.
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience as a hotel receptionist. Mention any specific skills with Opera PMS or similar systems, and don’t forget to include your flexible availability!
Craft a Personal Cover Letter: A personal touch goes a long way! Use your cover letter to tell us why you’re the perfect fit for our team. Share a story or two about your previous experiences that showcase your ability to handle guest interactions with flair.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to read your application and hopefully welcome you to our fun and successful team!
How to prepare for a job interview at Himanchestercity
✨Know Your Stuff
Familiarise yourself with the Opera PMS system before the interview. Being able to discuss your experience with it or similar systems will show that you're ready to hit the ground running.
✨Show Your Passion for Hospitality
Prepare examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your commitment to creating memorable experiences, which is key for a Guest Experience Specialist.
✨Flexibility is Key
Since the role requires working flexible hours, be ready to discuss your availability openly. Highlight any past experiences where you adapted to changing schedules or took on extra shifts.
✨Team Spirit Matters
Emphasise your ability to work well in a team. Share stories about how you've collaborated with colleagues to enhance guest experiences, as this shows you're a great fit for their fun and successful team.
