Revenue Accounting Manager

Overview

Job Description – Revenue Accounting Manager (EUR015PG)

Revenue Accounting Manager (Job Number: EUR015PG)

Work Locations

Hilton – Area Office – Glasgow 191 West George Street Glasgow G2 2LD

The HAFS (Hilton Accounting & Financial Service) organization manages the accounting and finance functions both on property and at a corporate level, enabling scalable, global processes that support growth and strategic, high value work. This includes managing relationships with key business partners across global activities with a focus on driving finance process transformation to deliver sustainable benefits for our customers.

The Manager will assume responsibility for leading various accounting processes in the Revenue Accounting function within Hilton’s UK Centre of Excellence. Working with the RA management team they will support the implementation of the Revenue Accounting strategy and goals surrounding the delivery of accurate and timely reporting for the portfolio of hotels.

The post holder will work closely with, advise and make recommendations to HAFS Leadership on optimum delivery solutions, with essential Change Management capabilities and effective management of direct reports and customer relationships.

What will I be doing?

Under the direction and guidance of the Senior Manager, the post holder will be responsible for the management and delivery of RA processes to the agreed timetable and Service Level Agreements. The Manager will ensure Hilton’s Centre of Excellence delivers a seamless, efficient and customer focused experience, maximizing output without compromising service quality. The ability to analyze team performance and deliver process efficiencies is essential.

The Manager will support the delivery of change programmes to maximize benefits and provide best-in-class centralized accounting services.

Key to the role is the following capabilities:

• The ability to drive the team with a continuous improvement philosophy, providing proposals and feedback to Senior Management
• The ability to communicate and influence at all levels, building and maintaining strong business and customer relationships
• Project participation skills, managing projects within the team and contributing to large-scale initiatives
• Ability to manage multiple tasks and meet tight deadlines
• A strong customer-focused ethos
• Managing tasks while maintaining a robust control environment
• Ability to analyze information quickly to assess accuracy and resolve queries

The post holder will drive delivery of Revenue Accounting goals and objectives, closely managing the team day-to-day with meticulous attention to detail, interpreting key business drivers, and taking appropriate action. They will own the Revenue Accounting Service Level Agreements (SLA’s) under their remit, developing, refining, and monitoring to ensure delivery metrics are met or exceeded.

Essential Functions:

• Under the guidance of team leadership, support the delivery of strategy, goals, key initiatives, and priorities for the function.
• Support the Senior Manager and provide direction to the team to perform tasks efficiently and effectively.
• Support the team with process efficiencies and track cost/FTE benefits.
• Develop and maintain relationships with key business stakeholders and escalate concerns to HAFS leadership as necessary.
• Provide input to team meetings and support peers in the direction given to the team.
• Be the key point of contact for internal and external audit requests, ensuring information is compiled, reviewed, and approved.
• Carry out and monitor team member performance reviews and support development through training and best practice sharing.
• Develop relationships with peers in other COE teams and identify ways RA can support deliverables where possible.
• Review function processes and recommend more efficient global processes.
• Maintain controls documentation in line with SOX compliance deliverables.
• Stay up to date with UK regulations and hotel accounting protocols to ensure Hilton’s compliance.
• Support the team in understanding and delivering guidance on revenue accounting policy and procedures.
• Oversee monthly closing activities and month-end reporting within SLAs.
• Lead team activities including reconciliation of Conference & Events, Food & Beverage, Cash, VAT, POS interfaces and other revenue transactions, ensuring SLAs are met or exceeded.
• Propose solutions for persistent process issues and implement upon agreement.
• Project lead or support for Revenue Accounting projects as required.
• Lead monthly balance sheet reconciliation processes and assist the team with variance resolution, ensuring accounting standards compliance.
• Provide guidance on operating best practice for revenue related processes.
• Oversee compilation and routing of management packs to deliver accurate information to hotel operation leaders.
• Analytical review and reconciliation of revenue and VAT data, ensuring accuracy and adherence to controls.
• Encourage continuous improvement and consider automation opportunities for routine tasks to enhance efficiency globally.
• Represent Revenue Accounting and the wider COE team on key projects.

Experience and Skills

• Proven ability to work to tight timelines while overseeing team performance and delivery.
• Excellent analytical and technical skills with a solid understanding of accounting principles.
• Track record of delivering process refinements to enhance service offering.
• Ability to handle multiple demands from stakeholders and support the team in doing the same.
• Strong leadership with experience in performance management.
• Sound judgment, critical thinking, quantitative and qualitative analytical and decision-making skills for optimal solutions.
• Strong knowledge and experience in a SOX compliant controls environment.
• Committed to customer service and capable of building relationships at all levels.
• Proven project skills with the ability to manage details through to completion and meet deadlines.
• Motivated team player with excellent communication skills and ability to negotiate with management and external customers.
• Ability to motivate a team to provide a customer-focused service.
• Proven ability to drive and adapt to change.
• Good knowledge of ERP finance modules (SAP, Oracle, PeopleSoft).
• Advanced Excel and working knowledge of Power BI would be advantageous.
• Language skills would be advantageous.

Direct reports

What are we looking for?

Required Qualifications

• Relevant level of work experience in Accounting
• High school/ GED / Bachelor\’s Degree or relevant experience in lieu thereof
• Accounting qualification or commenced studies of recognized professional accounting body certification/qualification
• Proven track record of Supervisory experience
• Some element of international travel may be requirement

Preferred Qualifications

• BA/BS/Bachelor’s Degree in a related subject or experience in lieu thereof
• Accounting Certification/Qualification or equivalent experience in lieu thereof