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- Tasks: Assist in delivering exceptional dining experiences at OXBO Restaurant.
- Company: Join Hilton Woking, a top-rated workplace committed to community and sustainability.
- Benefits: Enjoy competitive pay, free meals, career growth, and discounts on travel and dining.
- Why this job: Be part of a vibrant team culture while making a positive impact on guests and the environment.
- Qualifications: No prior experience required; just bring your passion for customer service and teamwork.
- Other info: Flexible 30-hour contract with opportunities for personal development and eco-friendly commuting.
Job Description – OXBO Restaurant Assistant (HOT0BPT6)
Job Description
Job Number:
OXBO Restaurant Assistant (
Job Number:
HOT0BPT6 )
Work Locations
Work Locations
: Hilton Woking Church Street West Woking GU21 6AX
Get ready to be part of something truly extraordinary at Hilton Woking, taking a leading role in Woking\’s Victoria Square redevelopment. Join us on our journey, where we are committed to fostering a unique team culture, becoming an integral part of the community, and embracing sustainable practices in everything we do.
Our hotel showcases 189 guest rooms, including 12 exclusive suites. Guests will immerse themselves in the warm ambiance of our lobby bar,GLOW, indulge in culinary delights at the all-dining restaurant,OXBO, and enjoy breath-taking views at the chic Sky Bar,LOFT. The success of our hotel relies on hosting Meetings & Events for up to 500 guests, making it imperative to assemble a high-performing team committed to delivering the ultimate guest experience across all areas of our business.
Please note this is a 30 hour a week contract, For these positions candidates will need to be flexible to work 5 days from 7 on a rota basis.
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!
A WORLD OF REWARDS
- Hourly rate of £12.27 plus service charge/tips
- Uniform provided and laundered
- Free and healthy meals when on duty
- Grow your Career
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com )
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- High street discounts: with Perks at Work
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Discounted dental and health cover
- Modern and inclusive Team Member’s areas
- Travel –We encourage where possible to embrace green travel to work as a powerful way to make a positive impact on the environment and your community, you can opt for biking, walking, carpooling, or using public transportation to reduce your carbon footprint, ease traffic congestion, and promote a healthier lifestyle. By choosing sustainable commuting options, you not only contribute to a greener planet but also inspire others to join in creating a more eco-conscious and vibrant community.
A Food and Beverage Assistant is responsible for working in our OXBO Restaurant and will work to deliver an excellent Guest and Member experience while working to achieve departmental targets.
What will I be doing?
- Able to work in all areas of Food and Beverage namely the restaurant
- Welcome guests in a polite and friendly manner
- Take and deliver customer orders, consistently demonstrating high levels of customer service
- Prepare set ups for tables and/or rooms
- Follow cash handling procedures
- Manage guest queries in a timely and efficient manner
- Up-sell with latest departmental incentives
- Ensure compliance of brand standards
- Ensure cleanliness of work areas
- Comply with hotel security, fire regulations and all health and safety legislation
- Comply with local licensing laws
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
What are we looking for?
- Commitment to delivering high levels of customer service
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.
#J-18808-Ljbffr
OXBO Restaurant Assistant employer: Hilton Worldwide, Inc.
Contact Detail:
Hilton Worldwide, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land OXBO Restaurant Assistant
✨Tip Number 1
Familiarise yourself with Hilton's values and mission. Understanding their commitment to customer service and sustainability will help you align your responses during any interviews or conversations with the hiring team.
✨Tip Number 2
Showcase your flexibility and adaptability. Since the role requires working various shifts, be prepared to discuss your availability and willingness to take on different responsibilities within the restaurant.
✨Tip Number 3
Highlight any previous experience in food and beverage roles, especially in fast-paced environments. Share specific examples of how you've delivered excellent customer service and handled guest queries effectively.
✨Tip Number 4
Demonstrate your teamwork skills. The role involves collaborating with other departments, so be ready to provide examples of how you've successfully worked in a team to achieve common goals.
We think you need these skills to ace OXBO Restaurant Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the OXBO Restaurant Assistant position. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the position and the company. Mention specific aspects of Hilton Woking and the OXBO restaurant that excite you, and explain how your background makes you a great fit.
Highlight Customer Service Skills: Since the role requires high levels of customer service, ensure your CV includes examples of past experiences where you successfully delivered excellent service. Use metrics or feedback to demonstrate your impact.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hilton Worldwide, Inc.
✨Showcase Your Customer Service Skills
As a Restaurant Assistant, your ability to deliver high levels of customer service is crucial. Prepare examples from your past experiences where you went above and beyond for a customer, as this will demonstrate your commitment to guest satisfaction.
✨Emphasise Flexibility and Teamwork
The role requires flexibility to work various shifts and the ability to collaborate with others. Be ready to discuss how you've adapted to different work situations and contributed to team success in previous roles.
✨Demonstrate Knowledge of Food and Beverage
Familiarise yourself with the menu and any current promotions at OXBO. Showing that you have done your homework will impress the interviewers and highlight your enthusiasm for the position.
✨Highlight Your Commitment to Sustainability
Since the hotel values sustainable practices, be prepared to discuss how you can contribute to these initiatives. Share any personal experiences or ideas you have about promoting eco-friendly practices in the workplace.
