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- Tasks: As a Maintenance Assistant, you'll handle repairs and ensure top-notch guest experiences.
- Company: Join Hilton, the UK's #1 Great Place to Work 2025, known for its inclusive culture.
- Benefits: Enjoy £12.39/hour, free meals, career growth, and discounts on travel and dining.
- Why this job: Be part of a positive team, make a difference, and develop your skills in hospitality.
- Qualifications: A positive attitude, good communication skills, and flexibility are essential; previous maintenance experience is a plus.
- Other info: This is a part-time role, working 16 hours a week with opportunities for personal development.
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! – No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
Please note this is a part time role , working 16 hours a week
A WORLD OF REWARDS
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Hourly Rate of £12.39
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Smart uniform provided
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Free and healthy meals when on duty
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Grow your Career !
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Personal Development programmes designed to support you at every step of your career
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A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
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Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
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Team Member Referral Program
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High street discounts: with Perks at Work
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Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
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Discounted dental and health cover
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Free Parking
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Modern and inclusive Team Member’s areas
What will I be doing?
As a Maintenance Assistant, you are responsible for carrying out appropriate maintenance work promptly and to the highest standards to deliver an excellent Guest and Member experience. A Maintenance Assistant will also be required to follow all company statutory and legal regulatory requirements during repairs. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Implement company statutory and legal requirements including fire, health and safety, hygiene, electricity at work, and all local by-laws
- Respond to all enquiries promptly
- Carry out maintenance repair work and ensure the appropriate PPE is worn during all repairs
- Maintain the green areas and car parks when applicable
- Follow planned preventative maintenance programmes
- Ensure good relationships with internal and external customers and contractors
- Ensure energy conservation initiatives are implemented
- Follow C.O.S.H.H regulations, in particular the storage of hazardous substances
- Attend additional training suitable to the role
What are we looking for?
A Maintenance Assistant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude
- Good communication skills
- Committed to delivering a high level of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on their own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous maintenance experience including electrical, plumbing or painting and decorating
- Relevant qualifications for the role
EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.
Find out more about all our brands and hotels –Hilton Brands | Global Hospitality Company
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Maintenance Assistant employer: Hilton Worldwide, Inc.
Contact Detail:
Hilton Worldwide, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Assistant
✨Tip Number 1
Familiarise yourself with the specific maintenance tasks mentioned in the job description, such as electrical and plumbing work. This will help you speak confidently about your relevant experience during any interviews.
✨Tip Number 2
Showcase your positive attitude and commitment to customer service in your interactions with the team during the application process. This can be through your communication style or by asking insightful questions about the role.
✨Tip Number 3
Research Hilton's corporate responsibility programmes and be prepared to discuss how you can contribute to these initiatives. This shows your alignment with the company's values and your willingness to make a difference.
✨Tip Number 4
Network with current or former employees of Hilton if possible. They can provide valuable insights into the company culture and what it takes to succeed as a Maintenance Assistant, which can give you an edge in your application.
We think you need these skills to ace Maintenance Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant maintenance experience, such as electrical, plumbing, or painting skills. Emphasise any qualifications that align with the role to catch the employer's attention.
Craft a Strong Cover Letter: Write a cover letter that showcases your positive attitude and commitment to customer service. Mention specific examples of how you've successfully handled maintenance tasks in the past.
Highlight Teamwork Skills: Since the role involves working with other team members, emphasise your ability to collaborate effectively. Share experiences where you contributed to a team environment or resolved conflicts.
Show Enthusiasm for the Role: In your application, express genuine enthusiasm for the Maintenance Assistant position. Discuss why you are drawn to the hospitality industry and how you can contribute to creating a positive guest experience.
How to prepare for a job interview at Hilton Worldwide, Inc.
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share examples of how you've contributed to creating a positive experience for guests in previous roles, as this aligns with the company's core values.
✨Demonstrate Your Technical Skills
Be prepared to discuss your previous maintenance experience, especially in areas like electrical work, plumbing, or painting. Highlight any relevant qualifications you have and be ready to explain how you've applied these skills in real-world situations.
✨Emphasise Teamwork and Communication
Since the role involves working closely with other team members and contractors, showcase your ability to communicate effectively and work collaboratively. Provide examples of how you've successfully worked in a team environment in the past.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle various maintenance scenarios. Think of specific instances where you had to respond to urgent maintenance issues and how you ensured safety and compliance with regulations.
