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- Tasks: Keep our leisure areas sparkling clean and ensure guests have a fantastic experience.
- Company: Join Hilton Glasgow, the UK's #1 Great Place to Work 2025, where teamwork makes us shine.
- Benefits: Enjoy free meals, career growth opportunities, and discounts on hotel stays and dining.
- Why this job: Be part of a supportive team that values your contributions and offers personal development.
- Qualifications: Strong interpersonal skills and a commitment to high customer service standards are essential.
- Other info: Experience in a similar role is a plus, but a positive attitude is what we value most!
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!– There is a saying in Glasgow ‘The People Make Glasgow’ and at Hilton Glasgow it is the team that makes it great. We support you, we encourage you, we work together, we are passionate about the Hotel and Guest experience and this is what keeps us here!
A WORLD OF REWARDS
- Hourly rate of £12.27
- Smart uniform provided andlaundered
- Free and healthy meals when on duty
- Grow your Career!
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- High street discounts: with Perks at Work
- Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
- Discounted dental and health cover
- Free Parking (depending on availability)
- Discounted Taxi when public transports stop running
- Guest Experience Day after successfully passing probation
- Modern and inclusive Team Member’s areas
A Leisure Assistant is responsible for the general cleaning of all areas to deliver an excellent Guest and Member experience.
What will I be doing?
As a Leisure Attendant, you are responsible for the general cleaning of all areas to deliver an excellent Guest and Member experience. Specifically, you will be responsible for performing the following tasks to the highest standards:
· General cleaning of all areas
· Deep cleaning around the club
· Report lost property, accidents, maintenance issues, or other incidents
· Ensure guests are welcomed and assistance is provided when needed
· Ensure compliance with all health and safety regulations
What are we looking for?
A Leisure Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
· Strong interpersonal skills
· Committed to delivering a high level of customer service
· Excellent grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
· Excellent attention to detail
· High standards of cleanliness
· Ability to work in a consistently professional and helpful manner
· Previous experience in a similar role
EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.
Find out more about all our brands and hotels –Hilton Brands | Global Hospitality Company
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Leisure Attendant employer: Hilton Worldwide, Inc.
Contact Detail:
Hilton Worldwide, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Attendant
✨Tip Number 1
Familiarise yourself with Hilton's values and mission. Understanding what makes Hilton a great place to work will help you align your answers during any interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight your customer service skills in conversations. As a Leisure Attendant, you'll be interacting with guests regularly, so demonstrating your ability to provide excellent service can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your attention to detail. Since cleanliness is a key responsibility, think of examples from past experiences where your meticulous nature made a difference in the guest experience.
✨Tip Number 4
Network with current or former Hilton employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Leisure Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Leisure Attendant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and cleaning roles. Use bullet points for clarity and include any specific achievements that demonstrate your attention to detail and commitment to high standards.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at Hilton Glasgow and how your values align with their commitment to guest experience and teamwork.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for the Leisure Attendant role.
How to prepare for a job interview at Hilton Worldwide, Inc.
✨Show Your Customer Service Skills
As a Leisure Attendant, you'll be interacting with guests regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your interpersonal skills and your commitment to making guests feel welcome.
✨Demonstrate Attention to Detail
This role requires a keen eye for cleanliness and detail. During the interview, mention specific instances where your attention to detail made a difference in your previous roles. This will show that you understand the importance of maintaining high standards.
✨Understand Health and Safety Regulations
Familiarise yourself with basic health and safety regulations relevant to leisure facilities. Being able to discuss these during your interview will demonstrate your commitment to providing a safe environment for guests and staff alike.
✨Dress Professionally
First impressions matter! Make sure to dress smartly for your interview, reflecting the grooming standards expected in the hospitality industry. This shows that you take the opportunity seriously and are ready to represent the Hilton brand.
