General Manager - Embassy Suites by Hilton Birmingham
General Manager - Embassy Suites by Hilton Birmingham

General Manager - Embassy Suites by Hilton Birmingham

Birmingham Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a talented team and ensure outstanding guest service at Embassy Suites Birmingham.
  • Company: Join Hilton, a global leader in hospitality with nearly a century of excellence.
  • Benefits: Enjoy a dynamic work environment, competitive pay, and opportunities for growth.
  • Why this job: Make a real impact in hospitality while creating memorable experiences for guests.
  • Qualifications: 2 years as General Manager or 1 year as Hotel Manager with strong leadership skills required.
  • Other info: Be part of a passionate team dedicated to exceptional service and community engagement.

The predicted salary is between 36000 - 60000 ÂŁ per year.

Embassy Suites Birmingham is seeking a dynamic General Manager to lead and inspire a talented team, setting the benchmark for outstanding guest service. In this role, you’ll be the main liaison between the hotel, its owners, and corporate partners, building strong relationships, developing communication strategies, and driving growth through collaboration. If you’re excited to make an impact and drive excellence, we look forward to reviewing your application.

Embassy Suites by Hilton Birmingham is an all-suite hotel located in Southbridge Business Park, just three miles from downtown Birmingham and the University of Alabama at Birmingham. Each spacious suite features a separate living area, two flat-screen TVs, a microwave, and a mini-fridge. Guests can enjoy a complimentary made-to-order breakfast and evening reception. Amenities include an indoor pool, fitness center, business center, and pet-friendly rooms. The hotel offers over 4,700 square feet of flexible event space, making it ideal for meetings and social gatherings. Its convenient location and comprehensive amenities make it a great choice for both business and leisure travelers. Join our team and play a key role in creating a welcoming and memorable experience for every guest. If you’re passionate about hospitality and delivering great service in Birmingham, we’d love to welcome you on board!

Basic Qualifications:

  • A minimum of 2 years’ General Manager or 1 year Hotel Manager experience managing a property with $10M or greater in revenue and 150+ rooms.
  • Demonstrated ability to build and maintain a positive team member culture.
  • Strong commercial acumen with proven success in driving revenue.
  • Ability to build and maintain successful ownership relationships and community partnerships.
  • Performance-driven, with strong leadership capability and proven ability to attract, motivate, lead, inspire, and direct a talented team towards driving excellent guest and employee satisfaction results.

Preferred Qualifications:

  • Hilton brand experience.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We’re passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We’re leaders in our industry and in our communities.
  • Teamwork - We’re team players in everything we do.
  • Ownership - We’re the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

General Manager - Embassy Suites by Hilton Birmingham employer: Hilton Worldwide, Inc.

Embassy Suites by Hilton Birmingham is an exceptional employer, offering a vibrant work culture that prioritises teamwork and integrity while fostering personal and professional growth. Located in the heart of Birmingham, our hotel provides unique benefits such as comprehensive training programmes, competitive compensation, and a supportive environment where your contributions directly impact guest satisfaction. Join us to be part of a renowned brand that values hospitality and empowers its team members to excel in their careers.
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Contact Detail:

Hilton Worldwide, Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager - Embassy Suites by Hilton Birmingham

✨Tip Number 1

Familiarise yourself with Hilton's core values and mission. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs, particularly in hospitality and teamwork.

✨Tip Number 2

Leverage your network within the hospitality industry. Reach out to current or former employees of Hilton or similar establishments to gain insights about the company culture and expectations for a General Manager role.

✨Tip Number 3

Prepare specific examples from your past experiences that showcase your leadership skills and ability to drive revenue. Be ready to discuss how you’ve successfully built relationships with team members and stakeholders.

✨Tip Number 4

Stay updated on the latest trends in the hospitality industry, especially those affecting hotel management. Being knowledgeable about current challenges and innovations can set you apart during discussions with hiring managers.

We think you need these skills to ace General Manager - Embassy Suites by Hilton Birmingham

Leadership Skills
Team Management
Commercial Acumen
Guest Service Excellence
Relationship Building
Communication Skills
Revenue Management
Problem-Solving Skills
Performance Management
Strategic Planning
Hospitality Industry Knowledge
Financial Acumen
Conflict Resolution
Adaptability
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in hotel management, particularly any roles where you have led a team or managed significant revenue. Emphasise your achievements in guest satisfaction and team culture.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your leadership style. Mention specific examples of how you've driven revenue and built successful relationships in previous roles.

Highlight Key Qualifications: In your application, clearly outline how you meet the basic and preferred qualifications listed in the job description. Use bullet points to make it easy for the hiring team to see your relevant experience.

Showcase Your Values: Demonstrate how your personal values align with Hilton's core values. Provide examples of how you've embodied hospitality, integrity, leadership, teamwork, ownership, and urgency in your previous positions.

How to prepare for a job interview at Hilton Worldwide, Inc.

✨Showcase Your Leadership Skills

As a General Manager, your leadership capabilities are crucial. Be prepared to discuss specific examples of how you've successfully led teams in the past, focusing on how you motivated and inspired them to achieve excellent results.

✨Demonstrate Commercial Acumen

Highlight your experience in driving revenue and managing budgets. Be ready to share strategies you've implemented that resulted in financial growth, as this will show your understanding of the business side of hotel management.

✨Emphasise Relationship Building

Since the role involves liaising with owners and corporate partners, illustrate your ability to build and maintain strong relationships. Share examples of how you've successfully collaborated with stakeholders to achieve common goals.

✨Align with Hilton's Values

Familiarise yourself with Hilton's core values and be prepared to discuss how you embody these in your work. Providing examples of how you've demonstrated hospitality, integrity, and teamwork will resonate well with the interviewers.

General Manager - Embassy Suites by Hilton Birmingham
Hilton Worldwide, Inc.
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