At a Glance
- Tasks: Clean guest rooms and manage requests to ensure a top-notch experience.
- Company: Join Hilton, a global leader in hospitality with a rich history of excellence.
- Benefits: Enjoy flexible hours, competitive pay, and a supportive team environment.
- Why this job: Be part of a vibrant team creating memorable experiences for guests every day.
- Qualifications: A positive attitude and good communication skills are essential; hotel experience is a plus.
- Other info: Opportunity to grow within a renowned company known for its exceptional service.
The predicted salary is between 24000 - 36000 £ per year.
Job Description – Full Time Room Attendant at DoubleTree Suites by Hilton Boston – Cambridge (HOT0BQJ2)
Job Description
Full Time Room Attendant at DoubleTree Suites by Hilton Boston – Cambridge (
Job Number:
HOT0BQJ2 )
Work Locations
Work Locations
: DoubleTree Suites by Hilton Boston 400 Soldiers Field Road Boston 02134
A Room Attendant is responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience while managing guest requests in a timely manner.
A Room Attendant is responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience while managing guest requests in a timely manner.
What will I be doing?
As a Room Attendant, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. A Room Attendant will also be required to manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Clean guest bedrooms and bathrooms
- Vacuum rooms and corridors
- Change and replenish bed linen, towels and guest amenities in line with company guidelines
- Undertake regular deep cleaning tasks
- Restock and maintain trolley on daily basis
- Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired so to create an uninterrupted or impaired stay for the Guest
- Ensure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition
- Be environmentally aware
- Dispose of waste accordingly
- Manage guest requests in a timely and efficient manner
- Comply with hotel security, fire regulations and all health and safety legislation
- Carry out lost property procedures
- Assist other departments wherever necessary and maintain good working relationships
What are we looking for?
A Room Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude
- Good communication skills
- Committed to delivering high levels of customer service
- Excellent grooming standards
- Ability to work on their own or in teams
- Flexible and reliable
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Hotel experience
- Experience in a similar position
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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Full Time Room Attendant at DoubleTree Suites by Hilton Boston - Cambridge employer: Hilton Worldwide, Inc.
Contact Detail:
Hilton Worldwide, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Room Attendant at DoubleTree Suites by Hilton Boston - Cambridge
✨Tip Number 1
Familiarise yourself with the DoubleTree brand and its values. Understanding their commitment to customer service and hospitality will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience in housekeeping or customer service roles. Be ready to share specific examples of how you've handled guest requests or maintained high cleanliness standards in past jobs.
✨Tip Number 3
Demonstrate your flexibility and reliability by discussing your availability and willingness to work various shifts. This is crucial in the hospitality industry, where needs can change rapidly.
✨Tip Number 4
Prepare to showcase your communication skills. As a Room Attendant, you'll need to interact with guests and team members regularly, so be ready to discuss how you effectively communicate in a team environment.
We think you need these skills to ace Full Time Room Attendant at DoubleTree Suites by Hilton Boston - Cambridge
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Room Attendant position. Tailor your application to highlight relevant experience and skills that match these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in housekeeping or similar roles. Emphasise any customer service experience and your ability to work independently or as part of a team.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences align with the responsibilities of a Room Attendant, such as attention to detail and commitment to customer service.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a role in hospitality.
How to prepare for a job interview at Hilton Worldwide, Inc.
✨Show Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, highlight your ability to notice small things that can enhance a guest's experience, such as cleanliness and organisation. Share examples from past experiences where your attention to detail made a difference.
✨Demonstrate Your Customer Service Skills
This role requires excellent customer service skills. Be prepared to discuss how you've handled guest requests or complaints in the past. Show that you understand the importance of creating a positive experience for guests and how you can contribute to that at DoubleTree.
✨Emphasise Teamwork and Flexibility
Working as a Room Attendant often involves collaborating with other team members. Talk about your experience working in teams and your flexibility in adapting to different situations. This will show that you're a reliable team player who can handle the dynamic environment of a hotel.
✨Prepare Questions About the Role
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, the team, or the hotel's approach to guest satisfaction. This shows your genuine interest in the position and helps you assess if it's the right fit for you.