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- Tasks: Join us as a Food and Beverage Supervisor Apprentice, mastering service and guest satisfaction.
- Company: Hilton London Metropole is a leading hotel known for exceptional hospitality.
- Benefits: Earn £13.50/hour, enjoy discounts on travel and food, plus free meals on duty!
- Why this job: Kickstart your career in hospitality with hands-on experience and dedicated support.
- Qualifications: No prior qualifications needed; just a passion for customer service and a willingness to learn.
- Other info: Work flexible shifts and gain valuable skills while completing your apprenticeship.
As a Food and Beverage Apprentice with Hilton, you will be working towards a Hospitality Team Member - Food and Beverage Supervisor Level 3 Apprenticeship standard over the course of 21 months in partnership with our apprentice training provider.
Benefits and Pay
- £13.50 per hour, plus service charge
- Travel and food discounts: 30 discounted hotel nights per year plus 50% off Food & Beverage (subject to individual outlets)
- Free meals on duty
- Holiday: 28 days including bank holidays (increasing yearly)
- High street discounts: with Perks at Work
- Grow your career and Personal Development: programmes designed to support your career
- 24/7 access to Employee Assistant Programme (EAP) & Wellbeing Hub
- Dedicated 1-2-1 support throughout your apprenticeship
- Functional Maths and English skills offered alongside the programme
What will I be doing?
A food and beverage apprentice will be required to undertake all reasonable duties as assigned by your head of department. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Working within the Food and Beverage department
- Setting up for service
- Food and Drink service
- Cash and Payment handling
- Maintain high levels of guest service
- Comply with Health and Safety, and Food Hygiene regulations
- Complete all aspects of the apprenticeship programme
- Work a variety of shifts including early mornings, evenings and weekends
What are the desired skills?
- Committed to delivering a high level of customer service
- Ability to work on your own or in teams
- The ability to deal with enquiries in a professional and polite manner
What are the desired personal qualities?
- A passion for hospitality and guest service
- Willingness to learn
- The ability to stay calm under pressure
- Ability to work in a fast-paced environment
Eligibility
To enroll on an apprenticeship, you must pass the government set apprentice screening criteria. This includes not having an equivalent or higher qualification, must have lived in the UK for the past 3 years, and cannot currently be in another form of education.
Food and Beverage Supervisor Apprentice employer: Hilton Worldwide, Inc.
Contact Detail:
Hilton Worldwide, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Supervisor Apprentice
✨Tip Number 1
Familiarise yourself with the Hilton brand and its values. Understanding their commitment to customer service and hospitality will help you align your responses during interviews and show that you're a good fit for their team.
✨Tip Number 2
Gain some hands-on experience in food and beverage service, even if it's just through volunteering or part-time work. This practical knowledge will not only boost your confidence but also give you real-life examples to discuss during your interview.
✨Tip Number 3
Network with current or former employees of Hilton. They can provide valuable insights into the company culture and what it takes to succeed as an apprentice, which can be a great advantage when preparing for your application.
✨Tip Number 4
Prepare to demonstrate your passion for hospitality during the interview. Think of specific instances where you've gone above and beyond for customer service, as this will resonate well with the hiring team looking for someone who truly cares about guest experiences.
We think you need these skills to ace Food and Beverage Supervisor Apprentice
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or customer service. Emphasise any previous roles where you demonstrated a commitment to high levels of guest service, as this is crucial for the Food and Beverage Supervisor Apprentice position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for hospitality and your willingness to learn. Mention specific skills that align with the job description, such as teamwork and the ability to handle enquiries professionally.
Highlight Relevant Skills: In your application, clearly outline your skills that match the desired qualities for the role. Focus on your ability to work under pressure, maintain calmness, and deliver excellent customer service.
Follow Application Instructions: Ensure you carefully follow all application instructions provided by Hilton. This includes submitting all required documents and adhering to any specified formats or guidelines.
How to prepare for a job interview at Hilton Worldwide, Inc.
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any relevant experiences or stories that highlight your love for guest service and how you enjoy making people feel welcome.
✨Demonstrate Teamwork Skills
Since the role involves working in teams, be prepared to discuss examples of how you've successfully collaborated with others in previous roles or projects. Highlight your ability to communicate effectively and support your colleagues.
✨Prepare for Situational Questions
Expect questions that assess how you handle pressure and challenging situations. Think of scenarios where you stayed calm under stress or resolved a conflict, and be ready to share these examples.
✨Understand Health and Safety Regulations
Familiarise yourself with basic health and safety and food hygiene regulations relevant to the food and beverage industry. Showing that you understand these principles will demonstrate your commitment to maintaining high standards.
