At a Glance
- Tasks: Provide exceptional overnight service and ensure guest safety at The Caledonian Edinburgh.
- Company: Join the iconic Caledonian Edinburgh, known for luxury and excellence.
- Benefits: Earn £12.71/hour, enjoy free meals, and discounts on hotel stays.
- Other info: Flexible night shifts with opportunities for growth in a supportive environment.
- Why this job: Be part of a dynamic team and kickstart your hospitality career.
- Qualifications: Must be calm, organised, and have great communication skills.
The predicted salary is between 12 - 13 £ per hour.
The Caledonian Edinburgh are recruiting for a Casual Night Porter.
At The Caledonian Edinburgh, luxury service continues around the clock. We are seeking a Casual Night Porter to support the overnight operation of the hotel, ensuring guests experience seamless, attentive service while maintaining accuracy, security and operational excellence throughout the night.
The Person:
- Calm, professional and confident working independently overnight
- Guest-focused with excellent communication skills
- Highly organised with strong attention to detail
- Trustworthy, reliable and comfortable taking ownership
- Flexible to work night shifts and support hotel operations
The Role:
- Deliver refined overnight guest service at the Front Desk
- Act as the lead point of contact for guests during night hours
- Maintain hotel security and safety standards overnight
- Support a smooth handover for the morning Front of House Team
Key Responsibilities:
- Manage guest requests promptly and professionally
- Respond professionally to guest requests and resolve issues
- Monitor security, access and safety compliance
- Communicate effectively with Housekeeping, Maintenance & Front of House teams
The Benefits:
- Hourly Rate of £12.71
- Free and healthy meals when on duty
- 50% off our Food & Beverage Venues - The Court & Caley Bar
- Discounted use of Leisure Facilities
- Go Hilton Team Member Travel Program, offering discounted room nights at all Hilton branded properties worldwide, starting at £45 per night
- We can coach, train and develop you to help find your passion - whether it is exploring your first role or your next step in the exciting world of hospitality!
Why Join Us: At The Caledonian Edinburgh, you'll be part of a team that values excellence, craftsmanship and genuine hospitality. With Klarent Hospitality, your career is supported by investment in people, diversity and long-term growth. Begin your journey with one of Edinburgh's most iconic hotels.
Casual Night Porter employer: Hilton Worldwide Holdings, Inc.
At The Caledonian Edinburgh, we pride ourselves on being an exceptional employer that champions talent and fosters a culture of excellence in the heart of Scotland's capital. Our commitment to employee growth is evident through comprehensive training and development opportunities, alongside competitive benefits such as discounted travel and meals. Join our distinguished team and experience a rewarding career in luxury hospitality, where every day offers the chance to create unforgettable guest experiences.
Contact Details:
Hilton Worldwide Holdings, Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Casual Night Porter
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hilton Worldwide Holdings, Inc.. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hilton Worldwide Holdings, Inc.
Don't be shy about reaching out to Hilton Worldwide Holdings, Inc. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Casual Night Porter
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hilton Worldwide Holdings, Inc. and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hilton Worldwide Holdings, Inc.
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
