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- Tasks: Supervise bar operations and ensure an excellent guest experience.
- Company: Join Hilton Woking, a key player in the Victoria Square redevelopment.
- Benefits: Enjoy £12.30/hour, free meals, career growth, and discounts.
- Why this job: Be part of a vibrant team culture and make a positive community impact.
- Qualifications: Previous bar experience and a commitment to high customer service.
- Other info: Embrace sustainable commuting options to contribute to a greener planet.
Get ready to be part of something truly extraordinary at Hilton Woking and take a leading role in Woking's Victoria Square redevelopment. Join us on our journey, where we are committed to fostering a unique team culture, becoming an integral part of the community, and embracing sustainable practices in everything we do.
Our upcoming hotel will showcase 189 guest rooms, including 12 exclusive suites. Guests will immerse themselves in the warm ambiance of our lobby bar, GLOW , indulge in culinary delights at the all-dining restaurant, OXBO , and enjoy breath-taking views at the chic Sky Bar, LOFT . The success of our hotel relies on hosting Meetings & Events for up to 500 guests, making it imperative to assemble a high-performing team committed to delivering the ultimate guest experience across all areas of our business.
A WORLD OF REWARDS
- Hourly rate of £12.30 plus service charge/tips
- Uniform provided and laundered
- Free and healthy meals when on duty
- Grow your Career
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (
- Team Member Travel Program : discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- High street discounts: with Perks at Work
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Discounted dental and health cover
- Modern and inclusive Team Member's areas
- Travel – We encourage where possible to embrace green travel to work as a powerful way to make a positive impact on the environment and your community, you can opt for biking, walking, carpooling, or using public transportation to reduce your carbon footprint, ease traffic congestion, and promote a healthier lifestyle. By choosing sustainable commuting options, you not only contribute to a greener planet but also inspire others to join in creating a more eco-conscious and vibrant community.
A Food and Beverage Supervisor in the Bar is responsible for supervising operations in the Bar to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.
What will I be doing?
- Supervise Food and Beverage Outlet operations
- Communicate and delegate tasks to the team
- Ensure compliance of brand standards
- Manage guest queries in a timely and efficient manner
- Represent needs of the team
- Assist Food and Beverage management with achieving financial targets
- Assist Food and Beverage management with training and development of team members
- Assist with annual and mid-year appraisals with team members under your responsibility
- Comply with hotel security, fire regulations and all health and safety legislation
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
What are we looking for?
- Previous Food and Beverage experience in a Bar environment
- Committed to delivering high levels of customer service
- Positive attitude
- Good communication skills
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in hotel industry
- Previous experience in supervising and/or delegation
- Willingness to develop team members and self
EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.
Find out more about all our brands and hotels – Hilton Brands | Global Hospitality Company
AMRT1_UKCT
LOFT Bar Supervisor employer: Hilton Woking
Contact Detail:
Hilton Woking Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land LOFT Bar Supervisor
✨Tip Number 1
Familiarize yourself with Hilton's values and mission. Understanding their commitment to community and sustainability will help you align your answers during the interview, showcasing that you're a great fit for their culture.
✨Tip Number 2
Highlight your previous experience in the food and beverage industry, especially in bar environments. Be ready to discuss specific situations where you delivered excellent customer service or managed a team effectively.
✨Tip Number 3
Prepare examples of how you've handled guest queries or complaints in the past. This will demonstrate your problem-solving skills and your ability to maintain high service standards under pressure.
✨Tip Number 4
Show your enthusiasm for personal development and team growth. Discuss any training or mentoring experiences you've had, as this aligns with Hilton's focus on developing their team members.
We think you need these skills to ace LOFT Bar Supervisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the LOFT Bar Supervisor position. Understand the key responsibilities and required skills, such as previous Food and Beverage experience and strong communication skills.
Tailor Your CV: Customize your CV to highlight relevant experience in the food and beverage industry, especially in bar environments. Emphasize any supervisory roles or customer service achievements that align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to delivering high levels of customer service. Mention specific experiences that demonstrate your ability to lead a team and manage guest queries effectively.
Highlight Your Commitment to Sustainability: Since the company values sustainable practices, include any relevant experiences or initiatives you've been part of that promote environmental awareness and community engagement in your application.
How to prepare for a job interview at Hilton Woking
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in your previous roles.
✨Demonstrate Team Leadership Skills
Since the role involves supervising a team, be prepared to discuss your leadership style. Highlight any past experiences where you successfully managed a team, delegated tasks, or resolved conflicts.
✨Emphasize Customer Service Excellence
Prepare to share stories that showcase your commitment to high levels of customer service. Discuss how you handle guest queries and ensure satisfaction, as this is crucial for the role.
✨Be Environmentally Conscious
Given the hotel's focus on sustainability, mention any personal practices or initiatives you've been involved in that promote environmental awareness. This could include sustainable commuting options or eco-friendly practices in your previous jobs.
