At a Glance
- Tasks: Manage pre-arrival details and coordinate group arrivals for seamless guest experiences.
- Company: Join Hilton's Hotels team, where exceptional hospitality is at the heart of our mission.
- Benefits: Enjoy an hourly rate of £12.71, free meals on duty, and access to earned wages.
- Other info: Opportunity to work additional hours and modern team member areas available.
- Why this job: Be part of a team that spreads warmth and light through memorable guest experiences.
- Qualifications: A passion for hospitality and strong communication skills are essential for this role.
The predicted salary is between 12.71 - 12.71 £ per hour.
Exceptional Hospitality Starts with You. Picture yourself brightening someone's day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Conference and Banqueting Operations Host, you’re not just supporting event delivery—you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
- Manage pre‑arrival details: Confirm reservations, assign accommodations, and fulfill special requests prior to guest arrival.
- Coordinate group arrivals: Organise and oversee tour and pre‑assigned arrivals to ensure a seamless experience.
- Delight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards; maintain knowledge of all hotel services as well as VIP requests and special events.
- Provide phone support: Answer and route incoming calls, maintain call logs, and follow up to ensure guest satisfaction.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality; acting with integrity and always doing the right thing; inspiring others through leadership; a belief that teamwork drives the best outcomes; a sense of ownership and accountability; and a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Rewards and Compensation
- Hourly rate of £12.71 per hour.
- Instant access to and withdrawal of up to 40% of earned wages at no additional cost.
- Opportunity to work additional hours when you can.
- Free and healthy meals when on duty.
- Modern and inclusive team member areas.
Casual Conference and Banquet Operations Host in Shrewsbury employer: Hilton View All Jobs
Hilton offers a competitive hourly rate of £12.71 and instant access to earned wages. Located in a vibrant area, our team thrives on delivering exceptional service and creating memorable experiences for guests.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Conference and Banquet Operations Host in Shrewsbury
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Hilton View All Jobs and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual Conference and Banquet Operations Host in Shrewsbury
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Hilton View All Jobs that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Hilton View All Jobs.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Hilton View All Jobs get a sense of who you are beyond your experience!
How to prepare for a job interview at Hilton View All Jobs
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Hilton View All Jobs and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
