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- Tasks: Convert enquiries into bookings and manage incoming reservations to boost revenue.
- Company: Global hospitality company with a focus on guest experience.
- Benefits: Competitive salary, personal development, travel discounts, and holiday increases.
- Why this job: Join a vibrant team and enhance guest experiences in the hospitality industry.
- Qualifications: Strong admin and communication skills, plus familiarity with IT systems.
- Other info: Exciting opportunities for personal growth and career advancement.
The predicted salary is between 25000 - 35000 £ per year.
A global hospitality company is looking for a candidate in Cobham or Croydon. The role involves converting enquiries to maximize revenue and managing incoming reservations. Candidates should exhibit strong administrative and communication skills, with knowledge of common IT systems.
Benefits include:
- a competitive salary
- personal development programs
- team member travel discounts
- holiday increases over time
Reservations & Guest Experience Specialist in Cobham employer: Hilton View All Jobs
Contact Detail:
Hilton View All Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations & Guest Experience Specialist in Cobham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can make all the difference when you're trying to land that Reservations & Guest Experience Specialist role.
✨Tip Number 2
Practice your communication skills! Since this role is all about converting enquiries and managing reservations, it’s crucial to be articulate and confident. Try role-playing with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 3
Show off your IT skills! Familiarise yourself with common reservation systems and software used in the hospitality sector. If you can demonstrate your tech-savviness during interviews, you'll stand out as a candidate who can hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you prepare for interviews and showcase your skills. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Reservations & Guest Experience Specialist in Cobham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in reservations and guest services. We want to see how your skills match the role, so don’t be shy about showcasing your administrative and communication prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about hospitality and how you can contribute to our team. Let us know what excites you about the role and the company.
Show Off Your IT Skills: Since knowledge of common IT systems is key for this role, make sure to mention any relevant software or tools you’re familiar with. We love candidates who are tech-savvy and can adapt quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hilton View All Jobs
✨Know Your Stuff
Familiarise yourself with the company’s values and services. Understand their approach to guest experience and how they handle reservations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role requires strong communication, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with guests or colleagues in the past. This will demonstrate your ability to connect with customers and manage enquiries.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. They might ask you how you'd handle a difficult reservation or a guest complaint. Think through these situations beforehand and be ready to showcase your problem-solving skills and customer service approach.
✨Highlight Your IT Savvy
Brush up on common IT systems used in hospitality. Be prepared to discuss any relevant software you've used in previous roles. Showing that you’re tech-savvy will reassure them that you can handle their systems with ease.