At a Glance
- Tasks: Manage nightly hotel operations and ensure exceptional guest experiences.
- Company: Join Hilton, a global leader in hospitality with a unique property.
- Benefits: Competitive pay, career growth, and a vibrant work environment.
- Other info: Work in a stunning location with top-notch facilities and a supportive team.
- Why this job: Be part of a high-performing team creating memorable stays for guests.
- Qualifications: Strong leadership skills and a passion for hospitality.
The predicted salary is between 24300 - 29700 £ per year.
This unique Hilton property based outside Burton upon Trent (DE13 9PD) is the home of the 28 English Football Teams while also offering the opportunity to work for the biggest player in global hospitality, Hilton.
Be part of a high preforming team, creating a home from home for our leisure guests, world class sport teams and corporate clients.
When we say unique we mean it!
Offering 228 contemporary bedrooms, complemented by a wonderful food and beverage offering including the relaxing Crossbar, Restaurant and Coffee Lounge which is proud to service Starbucks.
In addition we have high quality meeting and events space, Spa and top class fitness facilities surrounded by acers of Staffordshire countryside including 13 outdoor football pitches including a replica of the Wembley pitch.
Exceptional Hospitality Starts with You
Picture yourself brightening someones day.
When you join our Hotels team, thats exactly what youll do every time you come to work!
As a Night Manager, youre not just overseeing overnight hotel operations youre spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
Manage nightly audits and reconciliation: Oversee the nightly audit process, ensuring accurate financial reporting and adherence to internal controls
Drive financial reconciliation: Ensure complete and accurate posting and reconciliation of the days financial activity across departments
Ensure payment integrity: Verify accuracy of financial and credit card transactions and resolve complex discrepancies
Analyze and improve processes: Identify reporting anomalies, assess root causes, and collaborate with department leaders to enhance audit accuracy
Support overnight operations: Partner with the Night Manager to handle guest issues and assist in emergency situations as needed
Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality.
Acting with Integrity and always doing the right thing.
Inspiring others through Leadership.
A belief that Teamwork drives the best outcomes.
A sense of Ownership and accountability.
And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
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Night Manager in Church Stretton employer: Hilton St. George's Park
Hilton is an exceptional employer, offering a unique opportunity to work in a vibrant environment just outside Burton upon Trent, where you can be part of a high-performing team dedicated to delivering outstanding hospitality. With a focus on employee growth and development, Hilton fosters a supportive work culture that values teamwork, integrity, and leadership, ensuring that every team member feels empowered to make a meaningful impact. Enjoy the benefits of working in a stunning location surrounded by beautiful countryside, while also having access to top-notch facilities and a diverse range of guests, from leisure travellers to world-class sports teams.
StudySmarter Expert Advice🤫
We think this is how you could land Night Manager in Church Stretton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hilton St. George's Park. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hilton St. George's Park
Don't be shy about reaching out to Hilton St. George's Park directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Manager in Church Stretton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hilton St. George's Park and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hilton St. George's Park
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
