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- Tasks: Assist in managing Conference and Banqueting operations for exceptional guest experiences.
- Company: Join Hilton, the world's #2 best workplace focused on growth and sustainability.
- Benefits: Enjoy a salary up to £29,000, free meals, and discounts on travel and health.
- Why this job: Be part of a collaborative team that values innovation and personal development.
- Qualifications: Strong hotel service knowledge and exceptional leadership skills required.
- Other info: 28 days holiday, modern team areas, and opportunities for career growth.
The predicted salary is between 23280 - 34520 £ per year.
WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #2 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE – Here its all about growth and working in a sustainable way. We all enjoy the art of service, but most importantly, we enjoy a collaborative, unbiased, healthy and responsive space for all team members. This is what makes Hilton Reading the perfect choice for the next step in your career. Here, were committed on delivering exceptional guest experiences and unconditioned talent development through innovation and creative thinking
A WORLD OF REWARDS
- Yearly Salary of up to £29,000 plus service charge
- Smart uniform providedandlaundered
- Free and healthy meals when on duty
- Grow your Career!
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes Find out what and how we are doing (
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- High street discounts: with Perks at Work
- Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
- Discounted dental and health cover
- Free Parking
- Modern and inclusive Team Members areas
A Conference and Events Assistant Manager is responsible for assisting with managing all Conference and Banquet operations to deliver an excellent Guest and Member experience while optimising sales and ensuring targets are met.
What will I be doing?
As a Conference and Events Assistant Manager you are responsible for assisting with managing all aspects of Conference and Banqueting operations to deliver an excellent Guest and Member experience. A Conference and Events Assistant Manager will also be required to optimise sales and provide leadership to the team to ensure targets are met. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Assist in managing all Conference and Banqueting operations
- Maintain exceptional levels of customer service
- Ensure compliance of brand standards
- Evaluate guest satisfaction levels with a focus on continuous improvement
- Aware of trends and propose ideas to build the range and quality of Conference and Banquet
- Optimise sales and contain costs, identifying any areas for action
- Set achievable budgets and other short- and long-term functional goals
- Provide effective leadership to the Conference and Banquet teams to ensure targets are met and exceeded both for the hotel and individual development
- Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
- Ensure staffing levels cover business demands
- Ensure that training is carried out on an ongoing basis
- Ensure communication meetings are conducted and post-meeting minutes generated
- Manage staff performance issues in compliance with company policies and procedures
- Recruit, manage, train and develop the Front Office team
- Assist other departments wherever necessary
What are we looking for?
A Conference and Events Assistant Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Strong knowledge of hotel/leisure/service sector
- Record of success in Conference and Beverage, specifically the ability to deliver profit, control costs, and build customer loyalty
- Exceptional communication skills
- Exceptional leadership skills to create a winning team
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Conference and Banquet Operations experience in a managerial position in hotel/Events Centre or similar
EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests and behind every job, theres an extraordinary person working to make each Stay magical. Thats why at Hilton, Every Job Makes the Stay.
Find out more about all our brands and hotels – Hilton Brands | Global Hospitality Company
AMRT1_UKCT
Assistant Conference and Events Manager employer: Hilton Reading
Contact Detail:
Hilton Reading Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Conference and Events Manager
✨Tip Number 1
Familiarize yourself with the latest trends in conference and event management. This knowledge will not only help you during interviews but also show your passion for the industry.
✨Tip Number 2
Network with professionals in the hospitality sector, especially those who have experience in conference and banquet operations. They can provide valuable insights and may even refer you to opportunities.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed events or improved customer satisfaction in previous roles. Concrete examples will demonstrate your capability and leadership skills.
✨Tip Number 4
Research Hilton's values and corporate responsibility programs. Being able to align your personal values with theirs can set you apart as a candidate who truly fits their culture.
We think you need these skills to ace Assistant Conference and Events Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Assistant Conference and Events Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in conference and banquet operations. Emphasize your leadership skills and any achievements that demonstrate your ability to optimize sales and enhance customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your commitment to delivering exceptional guest experiences. Use specific examples from your past roles to illustrate your qualifications and fit for the position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality sector.
How to prepare for a job interview at Hilton Reading
✨Showcase Your Leadership Skills
As a Conference and Events Assistant Manager, strong leadership is key. Be prepared to share examples of how you've successfully led teams in the past, focusing on your ability to motivate and develop team members.
✨Demonstrate Customer Service Excellence
Highlight your commitment to exceptional customer service. Discuss specific instances where you went above and beyond to ensure guest satisfaction, as this aligns with the company's focus on delivering outstanding experiences.
✨Discuss Your Financial Acumen
Since the role involves optimizing sales and managing budgets, be ready to talk about your experience with financial management. Provide examples of how you've controlled costs and contributed to profitability in previous roles.
✨Stay Updated on Industry Trends
Show that you're aware of current trends in the conference and events sector. Bring ideas on how you can enhance the quality and range of services offered, demonstrating your proactive approach to continuous improvement.
