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- Tasks: Deliver exceptional food and drink service while creating memorable experiences for guests.
- Company: Join the UK's #1 Great Place to Work 2026!
- Benefits: Earn £12.71 per hour, enjoy free meals and parking, plus flexible shifts.
- Other info: Flexible hours to fit your schedule and opportunities for additional shifts.
- Why this job: Perfect for students or anyone seeking extra cash with a fun team atmosphere.
- Qualifications: Friendly, positive attitude and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS!
Choose a work schedule that works for you! When you join our team on a Casual contract, you have the flexibility to pick the shifts that suit your availability, so you can make the best out of your spare time. Whether you are currently on full-time employment, education, or just looking to make some extra money, this might just be the job for you!
A WORLD OF REWARDS
- Hourly Rate of £12.71 per hour plus service charge
- Opportunity to work additional hours when you can
- Free and healthy meals when on duty
- Free Parking (subject to availability)
- Modern and inclusive Team Member's areas
You will join the Food & Beverage team, in either the Restaurant, Bar, Room Service or Conference and Banqueting. You enjoy taking and delivering food and drinks orders, demonstrating exceptional levels of customer service, and creating memorable experiences for our guests and colleagues.
Are you friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you!
EVERY JOB MAKES THE STAY. At Hilton, It Matters Where...
Casual Guest Service Agent - Food and Beverage in Tewkesbury employer: Hilton Puckrup Hall, Tewkesbury
Contact Detail:
Hilton Puckrup Hall, Tewkesbury Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Guest Service Agent - Food and Beverage in Tewkesbury
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances who work in the hospitality industry. They might know about openings or can put in a good word for you. Remember, it’s all about who you know!
✨Tip Number 2
Be ready for that interview! Research the company and its values, especially since they pride themselves on being a great place to work. Prepare some questions to show your interest and enthusiasm for the role.
✨Tip Number 3
Show off your personality! When you apply through our website, make sure your application reflects your friendly and positive attitude. We want to see how passionate you are about providing exceptional customer service.
✨Tip Number 4
Follow up after your application! A quick email or message expressing your continued interest can set you apart from other candidates. It shows initiative and eagerness, which we love to see!
We think you need these skills to ace Casual Guest Service Agent - Food and Beverage in Tewkesbury
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and positive in your tone. Remember, we’re looking for someone who fits into our team culture.
Tailor Your Application: Make sure to tailor your application to the role of Casual Guest Service Agent. Highlight any relevant experience in food and beverage or customer service. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hilton Puckrup Hall, Tewkesbury
✨Know the Company Culture
Before your interview, take some time to research the company’s values and culture. Since this role is all about providing exceptional customer service, understanding their approach to guest experiences will help you align your answers with what they’re looking for.
✨Showcase Your People Skills
As a Casual Guest Service Agent, your ability to connect with guests is crucial. Prepare examples from your past experiences where you’ve gone above and beyond for customers. This will demonstrate your passion for service and your ability to create memorable experiences.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult guest or managing a busy shift. Practise your responses to these scenarios, focusing on how you would maintain a positive attitude and ensure guest satisfaction.
✨Dress the Part
Even though it’s a casual position, first impressions matter! Dress smartly for your interview to show that you take the opportunity seriously. A neat appearance reflects your professionalism and respect for the role.