Casual Guest Service Agent - Food and Beverage

Casual Guest Service Agent - Food and Beverage

Full-Time 12 - 13 £ / hour (est.) No working from home possible
Hilton Puckrup Hall, Tewkesbury

At a Glance

  • Tasks: Provide excellent guest service in a vibrant food and beverage environment.
  • Company: Join the UK's #1 Great Place to Work 2026!
  • Benefits: Earn £12.71 per hour, enjoy free meals and flexible shifts.
  • Other info: Enjoy modern facilities and the chance to work additional hours.
  • Why this job: Perfect for students or anyone seeking extra cash with a fun team.
  • Qualifications: No specific qualifications needed, just a passion for service!

The predicted salary is between 12 - 13 £ per hour.

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS!

Choose a work schedule that works for you! When you join our team on a Casual contract, you have the flexibility to pick the shifts that suit your availability, so you can make the best out of your spare time. Whether you are currently on full time employment, education, or just looking to make some extra money, this might just be the job for you!

A WORLD OF REWARDS:

  • Hourly Rate of £12.71 per hour plus service charge
  • Opportunity to work additional hours when you can
  • Free and healthy meals when on duty
  • Free Parking (subject to availability)
  • Modern and inclusive Team Member's areas

You will join the Food and Beverage team.

Casual Guest Service Agent - Food and Beverage employer: Hilton Puckrup Hall, Tewkesbury

Join a vibrant and inclusive team at the UK's #1 Great Place to Work 2026, where flexibility is key! As a Casual Guest Service Agent in Food and Beverage, you'll enjoy competitive pay, free meals during shifts, and the chance to work additional hours that fit your lifestyle. With a focus on employee well-being and growth, this role offers a unique opportunity to thrive in a supportive environment while making meaningful connections with guests and colleagues alike.

Hilton Puckrup Hall, Tewkesbury

Contact Details:

Hilton Puckrup Hall, Tewkesbury Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Casual Guest Service Agent - Food and Beverage

Tip Number 1

Network like a pro! Chat with friends, family, or even acquaintances who work in the food and beverage industry. They might know about openings that aren't advertised yet, and a personal recommendation can go a long way.

Tip Number 2

Be flexible with your availability. Since this role offers casual contracts, showing that you can work various shifts will make you more appealing to employers. Highlight your flexibility during interviews!

Tip Number 3

Prepare for the interview by researching the company culture. Since they pride themselves on being a great place to work, think about how you can contribute to that positive environment and share your ideas during the chat.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining the team. Don’t forget to follow up after applying to express your enthusiasm!

We think you need these skills to ace Casual Guest Service Agent - Food and Beverage

Customer Service Skills
Flexibility
Communication Skills
Teamwork
Time Management
Attention to Detail
Problem-Solving Skills

Some tips for your application 🫡

Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair and enthusiasm that reflects your passion for guest service.

Tailor Your Application:Make sure to customise your application for the Casual Guest Service Agent role. Highlight any relevant experience in food and beverage or customer service, and connect it back to what we value at StudySmarter.

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and keep it simple!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!

How to prepare for a job interview at Hilton Puckrup Hall, Tewkesbury

Know the Company Culture

Before your interview, take some time to research the company’s values and culture. Since they pride themselves on being a great place to work, think about how your own values align with theirs. This will help you answer questions more authentically and show that you're a good fit.

Showcase Your Flexibility

As a Casual Guest Service Agent, flexibility is key. Be prepared to discuss your availability and how you can adapt to different shifts. Highlight any previous experience where you successfully managed varying schedules or worked in fast-paced environments.

Prepare for Customer Scenarios

Expect questions about handling customer service situations. Think of examples from past experiences where you resolved issues or provided excellent service. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.