At a Glance
- Tasks: Provide exceptional guest service and support during their stay.
- Company: Join Hilton, the UK's #1 Great Place to Work 2026!
- Benefits: Earn £12.71/hour, enjoy free meals, and access high street discounts.
- Other info: Enjoy 28 days holiday and personal development programmes.
- Why this job: Kickstart your career with a Customer Service Level 2 Apprenticeship.
- Qualifications: No prior experience needed, just a passion for helping others.
The predicted salary is between 26400 - 26400 € per year.
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS! As a Guest Service Apprentice with Hilton, you will be working towards a Customer Service Level 2 Apprenticeship standard over the course of 15 months with our training provider, Lifetime Training.
A WORLD OF REWARDS
- Hourly Rate of £12.71
- Free, healthy and high quality meals when on duty
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- High street discounts: with Perks at Work
- Holiday: 28 days
Guest Service Agent Apprentice in Northampton employer: Hilton Northampton
Hilton is an exceptional employer, recognised as the UK's #1 Great Place to Work 2026, offering a vibrant work culture that prioritises personal development and employee well-being. As a Guest Service Agent Apprentice, you will benefit from competitive pay, free high-quality meals, and extensive training opportunities, all while being part of a team that values making a positive impact through various corporate responsibility initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Service Agent Apprentice in Northampton
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills align with the role of a Guest Service Agent. We want to see your personality shine through!
✨Tip Number 3
Show your enthusiasm! When you get the chance to chat with recruiters or during interviews, let them know why you’re excited about working with Hilton. Passion goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our amazing team.
We think you need these skills to ace Guest Service Agent Apprentice in Northampton
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Guest Service Agent role. Highlight any relevant experience or skills that match what we're looking for. This shows us that you've done your homework and are genuinely interested in the position.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you a great fit for our team!
Apply Through Our Website:Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we offer at Hilton.
How to prepare for a job interview at Hilton Northampton
✨Know Your Stuff
Before the interview, make sure you understand what a Guest Service Agent does. Familiarise yourself with Hilton's values and the specifics of the Customer Service Level 2 Apprenticeship. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your People Skills
As a Guest Service Agent, you'll be interacting with guests all day. Prepare examples from your past experiences where you've provided excellent customer service or resolved conflicts. This will demonstrate your ability to handle real-life situations effectively.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the role, the team, or Hilton’s Corporate Responsibility programmes. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. It reflects your seriousness about the position and aligns with the hospitality industry’s standards. Remember, you want to look as good as the service you’ll provide!
