Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional customer service and support guests during their stay.
- Company: Join Hilton, the UK's #1 Great Place to Work 2026!
- Benefits: Earn £12.71 per hour plus free healthy meals on duty.
- Other info: Enjoy a supportive team and opportunities for growth within Hilton.
- Why this job: Kickstart your career with a recognised apprenticeship in a fun environment.
- Qualifications: No prior experience needed, just a passion for helping others.
The predicted salary is between 26400 - 26400 £ per year.
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS!
As a Guest Service Apprentice with Hilton, you will be working towards a Customer Service Level 2 Apprenticeship standard over the course of 15 months with our training provider, Lifetime Training.
A WORLD OF REWARDS
- Hourly Rate of £12.71
- Free, healthy and high quality meals when on duty
Guest Service Agent Apprentice employer: Hilton Northampton
Contact Detail:
Hilton Northampton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Service Agent Apprentice
✨Tip Number 1
Get to know the company culture! Research Hilton and understand what makes it the UK's #1 great place to work. This will help you tailor your conversations during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! As a Guest Service Agent Apprentice, you'll be interacting with guests all the time. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to apply directly. Don’t miss out on this opportunity!
We think you need these skills to ace Guest Service Agent Apprentice
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Guest Service Agent role. Highlight any relevant experience or skills that match what we're looking for. This shows us that you've done your homework and are genuinely interested in the position.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you a great fit for the role!
Apply Through Our Website: Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we offer!
How to prepare for a job interview at Hilton Northampton
✨Know Your Stuff
Before the interview, make sure you understand what a Guest Service Agent does. Familiarise yourself with Hilton's values and the specifics of the apprenticeship. This shows your genuine interest and helps you answer questions more confidently.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service. Think about scenarios where you've provided excellent service or resolved issues. Practising your responses will help you articulate your thoughts clearly during the interview.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance reflects professionalism and respect for the opportunity you're being given.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This could be about the training process or what a typical day looks like. It shows that you're engaged and eager to learn more about the role and the company.