At a Glance
- Tasks: Keep our Health Club sparkling clean and ensure guests have an amazing experience.
- Company: Join Hilton Wembley, the UK's #1 Great Place to Work 2026!
- Benefits: Enjoy free meals, career growth, discounts, and 28+ days holiday.
- Other info: Dynamic work environment with opportunities for personal development and growth.
- Why this job: Be part of a team that creates unforgettable memories for guests every day.
- Qualifications: No specific qualifications needed, just a passion for cleanliness and teamwork.
The predicted salary is between 28600 - 28600 € per year.
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS! Please read the following job description thoroughly to ensure you are the right fit for this role before applying.
What makes Hilton Wembley unique, is the sense of belonging and teamwork shared throughout all our departments. This hotel is the #choiceofchampions - one day we are busy looking after a family on vacation visiting London, the next day a world's famous sports team or music artist. But every day we are busy creating lasting memories.
Salary: £13.79 an hour - 39 Hours a week
A WORLD OF REWARDS
- Free and healthy meals when on duty
- Grow your Career
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- High street discounts: with Perks at Work
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Discounted dental and health cover
- Modern and inclusive Team Member's areas
As a Membercare Assistant in our Health Club, you are responsible for the general cleaning of all areas to deliver an excellent Guest and Member experience. Specifically, you will be responsible for performing the following tasks to the highest standards:
- General cleaning of all areas
- Deep cleaning around the club
- Report lost property, accidents, maintenance issues, or other incidents
- Ensure guests are welcomed and prompt assistance provided when needed
- Maintain professionalism with members at all times
- Ensure compliance with all health and safety regulations
EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical.
Membercare Assistant in Wembley employer: Hilton London Wembley
Hilton Wembley stands out as an exceptional employer, celebrated for its inclusive work culture and commitment to employee growth. With a focus on teamwork and creating memorable experiences, team members enjoy a range of benefits including personal development programmes, generous holiday allowances, and discounted travel opportunities. Join us in a vibrant environment where every role contributes to making each guest's stay truly magical.
StudySmarter Expert Advice🤫
We think this is how you could land Membercare Assistant in Wembley
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hilton's values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your people skills! As a Membercare Assistant, you'll be interacting with guests and team members all day. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation with ease.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are ready to represent Hilton's high standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision. Don't forget to apply through our website for the best chance!
We think you need these skills to ace Membercare Assistant in Wembley
Some tips for your application 🫡
Read the Job Description Carefully:Before you dive into your application, take a good look at the job description. Make sure you understand what we're looking for in a Membercare Assistant and how your skills match up. This will help you tailor your application to stand out!
Show Your Personality:We love seeing the real you! When writing your application, let your personality shine through. Share your passion for hospitality and how you can contribute to creating those unforgettable experiences for our guests.
Highlight Relevant Experience:Make sure to showcase any previous experience that relates to the role. Whether it's cleaning, customer service, or teamwork, we want to know how your background makes you a great fit for our team at Hilton Wembley.
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application gets to us quickly. Plus, you’ll find all the info you need about the role and our amazing company culture!
How to prepare for a job interview at Hilton London Wembley
✨Know the Company Culture
Before your interview, take some time to understand Hilton's unique culture and values. They pride themselves on teamwork and creating lasting memories for guests, so think about how you can contribute to that environment.
✨Showcase Your Cleaning Skills
As a Membercare Assistant, you'll be responsible for maintaining cleanliness. Be prepared to discuss your previous experience with cleaning and how you ensure high standards. Maybe even share a specific example of a time you went above and beyond!
✨Emphasise Guest Interaction
Since this role involves interacting with guests, highlight your customer service skills. Think of instances where you've provided excellent service or resolved issues effectively, as this will show you're ready to maintain professionalism at all times.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, or growth opportunities within Hilton. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
