At a Glance
- Tasks: Keep our Health Club sparkling clean and ensure guests have an amazing experience.
- Company: Join Hilton Wembley, the UK's #1 Great Place to Work 2026!
- Benefits: Enjoy free meals, career growth, and discounts on travel and dining.
- Other info: 28 days holiday, modern workspaces, and a supportive team culture.
- Why this job: Be part of a team that creates unforgettable memories for guests every day.
- Qualifications: No specific qualifications needed, just a passion for cleanliness and guest service.
The predicted salary is between 28600 - 28600 € per year.
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS! What makes Hilton Wembley unique, is the sense of belonging and teamwork shared throughout all our departments. This hotel is the #choiceofchampions - one day we are busy looking after a family on vacation visiting London, the next day a world's famous sports team or music artist. But every day we are busy creating lasting memories.
Salary: £13.79 an hour - 39 Hours a week
A WORLD OF REWARDS:
- Free and healthy meals when on duty
- Grow your Career with Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- High street discounts with Perks at Work
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Discounted dental and health cover
- Modern and inclusive Team Member's areas
As a Membercare Assistant in our Health Club, you are responsible for the general cleaning of all areas to deliver an excellent Guest and Member experience. Specifically, you will be responsible for performing the following tasks to the highest standards:
- General cleaning of all areas
- Deep cleaning around the club
- Report lost property, accidents, maintenance issues, or other incidents
- Ensure guests are welcomed and prompt assistance provided when needed
- Maintain professionalism with members at all times
- Ensure compliance with all health and safety regulations
EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.
Membercare Assistant employer: Hilton London Wembley
Hilton Wembley stands out as an exceptional employer, celebrated for its inclusive work culture and commitment to employee growth. With a focus on teamwork and creating memorable experiences for guests, team members enjoy a range of benefits including personal development programmes, generous holiday allowances, and discounts on travel and dining. Join us in a vibrant environment where every role contributes to making stays magical, all while being part of the UK's #1 Great Place to Work 2026.
StudySmarter Expert Advice🤫
We think this is how you could land Membercare Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hilton's values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your people skills! As a Membercare Assistant, you'll be interacting with guests and team members all day. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation with ease.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are ready to represent Hilton's high standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision. Don't forget to apply through our website for the best chance!
We think you need these skills to ace Membercare Assistant
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application:Make sure to tailor your application specifically for the Membercare Assistant role. Highlight relevant experience and skills that align with the job description. We love seeing how you connect your background to what we do!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to understand your qualifications and enthusiasm.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, you’ll find all the details about the role and our amazing team culture there.
How to prepare for a job interview at Hilton London Wembley
✨Know the Company Culture
Before your interview, take some time to understand Hilton's unique culture and values. They pride themselves on teamwork and creating lasting memories for guests, so think about how you can demonstrate your own commitment to these principles during the interview.
✨Showcase Your Cleaning Skills
As a Membercare Assistant, you'll be responsible for maintaining cleanliness and hygiene. Be prepared to discuss your previous experience in cleaning roles or any relevant skills you have. Highlight specific examples of how you've ensured high standards in past jobs.
✨Emphasise Customer Service
Hilton places a strong emphasis on guest experience. Be ready to share examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help someone, as this will resonate well with the interviewers.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and opportunities for personal development. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
